Ben has extensive experience in all fields of home construction and maintenance and a university-level understanding of hydrogeology, the issues presented by leaking basements naturally drew him to a career in solving these unique challenges. Ben was originally hired as an Installation Specialist to assist with special aspects of construction requiring detailed finish work. Ben was initially sent to the Basement Systems Headquarters in Seymour, Connecticut for formal training which he found to be exceedingly valuable. After a while of working in our Production Department, an opportunity opened up for him to try his hand as a System Design Specialist. Ben jumped at the opportunity, and underwent further training in Atlanta, Georgia with the professional training staff from Basement Systems Inc. of Seymour, Connecticut.
Ben most enjoys spending time outdoors with his family. Outside of family, he enjoys working on the many building projects he has undertaken on the large family property. Presently, he’s building a log cabin in the forest beside the pond.
Where work is concerned, Ben is always pleased by his ability to bring resolution and ease of mind to customers whose houses were inundated with water, and are now dry and comfortable environments.
Thank you for taking the time to speak with us, Charles! Watch Video »
A homeowner in Mississauga, Ontario, had a retaining wall in the back of their yard that was starting to bow in a way that was potentially dangerous. They were worried that if it were to fall over it would be very expensive to replace. The customer knew they needed a quick and reliable solution. They called Clarke Basement Systems to find a solution for their foundation issues. Our Foundation Supportworks Team came in to stabilize this retaining wall permanently. We installed Geo-Lock™ Wall Anchors, extending from the ravine at the back of the property through the retaining wall into the yard. Now, the retaining wall is stable, and the homeowner now has the peace of mind going forward that their retaining wall will never move again.
Nothing is worse than going into your basement to retrieve something, only to find all of your belongings soaking wet. It’s an unfortunate situation that can be quite costly or destroy an important family heirloom.
A customer in Toronto, Ontario, reached out to Clarke Basement Systems after he discovered that not only were his belongings wet, but there was potential for mould problems too.
System Design Specialist Ben Wallis met with the customer and designed a waterproofing solution that would save their basement and protect their belongings. Foreman Dave Jackson and his crew installed a WaterGuard® Drain System to catch and drain groundwater seeping into the basement. To encapsulate and insulate the space, we used ThermalDry™ Wall Membrane. Catching the water is one thing, but to remove the water, a SuperSump® Sump Pump and IceGuard® Discharge Line were installed. Lastly, since mould was threatening the structure, an Aprilaire® MoistureLoc Dehumidifier was installed to keep the relative humidity below 55%.
The customer is thrilled that they can finally use their basement again and no longer have to worry about their belongings being ruined. Their home is protected, and mould doesn’t stand a chance!
There’s a lot we put up with at our homes. Creaky floorboards, a tap that doesn’t work quite right, or a flickering porch light. These little things usually don’t cause enough of a problem to solicit a fix, and they add a quirky charm to a house. What we can’t put up with is a leak in the basement.
A customer in Whitby, Ontario, was having a water problem in his basement. He had a previously installed sump pump, but unfortunately, this new leak was in an entirely different area. Frustrated and tired of mopping up water, the customer reached out to Clarke Basement Systems.
System Design Specialist Ben Wallis met with the customer at his home. Ben was able to put the customer’s worries at ease by offering a simple solution for his water seepage issue.
Foreman Lucio Flores started by removing damaged drywall in the basement before excavating a section of the perimeter. The excavated area is used to lay down our WaterGuard® Drain System, which catches water coming from the floor joint and walls. Jose installed ThermalDry® to encapsulate the walls and funnel any seeping water down to the drain before pouring new concrete over the drain. Lastly, an additional piece of WaterGuard® was installed to bring the water to the sump pump.
The customer is very satisfied that their water problem is permanently fixed. For extra peace of mind, the customer called us back two years later to install a SuperSump® Battery Backup, which keeps their basement dry even in a power outage. A happy customer!
A home in Thornhill, Ontario, had a basement apartment that was constantly leaking. Other companies had tried to fix the problem, but they couldn’t solve the problem. The basement was large, and there were many areas where water was seeping. The basement was a living space that generates revenue for the homeowner, and the space was un-liveable. The tenant moved out due to the problem.
The customer contacted Clarke Basement Systems to find a solution. Jose Martinez and the team came in and installed a full perimeter of WaterGuard® Below-Floor drainage system, ThermalDry® wall membrane, a TripleSafe™ Complete sump pump System and Window Well Ducts to take care of the problem. The Sump Pump was put into a small area in the basement to make sure it was out of the way. With the collaboration of all these waterproofing products, the basement is permanently dry. The job was done correctly, efficiently and the customer can now re-finish the basement.
Homeownership and maintenance go hand in hand. There is always something that needs to be done around the house, but sometimes issues can go from support to a full-on repair.
A customer in Markham, Ontario, was having an issue with water seeping into their basement. Their basement was mostly useless with the amount of water coming in, and their stored belongings were always soaked. They decided to reach out to Clarke Basement Systems after a recommendation from a neighbour.
System Design Specialist Ben Wallis travelled to the customer’s home and inspected the house. Ben designed a system to keep the basement dry, and a date was set for the repair.
Foreman Dave Jackson and his crew encapsulated the walls using ThermalDry® Wall Membrane before installing a WaterGuard® Drain System. Together these products capture and drain water from the walls and floor and guide it to a SuperSump® Sump Pump.
A dry basement means a happy homeowner for this Markham customer. He’s thrilled with the work done and is glad he decided to call Clarke Basement Systems.
A home in Markham, Ontario, had water seeping up from the floor and wall and the block foundation wall was full of water. This unwanted water was a problem because the prospective home buyers were not interested in buying a home with a leaking basement.
The homeowner needed to sell the home to move away for a job. She called Clarke Basement Systems and spoke to Ben Wallis, who told her everything that would be done to fix the basement. Jose Martinez and the team installed WaterGuard® Below-Floor Drain around the perimeter of the basement, ThermalDry® wall membrane on the walls and a SuperSump® Premier Sump Pump System. Block wall voids were purged, so the wall did not retain water anymore. The ThermalDry® wall membrane directs any moisture into the WaterGuard®, and it then into the SuperSump®. The customer was satisfied because she was now able to obtain a home inspection report indicating the problem found a solution with a fully-transferable warranty.
As we grow older and move into our retirement years, we hope there are fewer worries and things to deal with.
A customer and his wife in Markham, Ontario, were enjoying their golden years together. They have a beautiful home they’ve lived in for a long time, but they were starting to worry about their failing window well. The husband was concerned water would seep into the basement, and the wife began to lose sleep.
System Design Specialist Ben Wallis met with the anxious couple and inspected the window. Ben quickly put their mind to ease by showing them our replacement solution and how we could excavate a new drain for them.
Company Owner & Foreman Don Clarke started by digging around the existing window well and removing it. He installed a new well that was aligned correctly and dug a new drain for the window. Lastly, we installed a high-quality lid to keep out animals and debris.
The couple is delighted with the work done by the Clarke Basement Systems team. They’re pleased that their basement is protected and have peace of mind knowing they fixed the issue before it became a bigger problem.
Surrounding yourself with nature can be a great way to relax and connect with the great outdoors. Some of us like to live in a suburban area or city, while some people prefer the quiet life in the country. Both have their pros and cons but living in nature and braving the elements can take a toll on your house.
A customer in Woodbridge, Ontario, lives in a Conservation Area. These green spaces sometimes consist of wetlands, increasing the risk of water seepage. The homeowner was dealing with water in her basement, and her previous sump pump wasn’t working. Worried about mould and water damage, she reached out to Clarke Basement Systems.
System Design Specialist Ben Wallis met with the customer and inspected her home. She walked Ben through her problem and Ben designed a waterproofing system that will give the customer peace of mind and keep her basement dry.
Foreman Jose Martinez started by encapsulating the basement with ThermalDry® Wall Membrane. This provides insulation while also funnelling any water that seeps through the walls down to the newly installed WaterGuard® Drain System. To pump the water out of the basement, Jose installed two SuperSump® Pumps and two UltraSump® Battery Backups.
The water is expelled from the basement through our patented IceGuard® Discharge Line. Combining an IceGuard® Line and UltraSump® Battery Backup ensures water will continue to be properly removed year-round, regardless of the weather. Since water was entering the near one of the customer’s window wells, Foreman Don Clarke also installed a new Sunhouse® Deep Well Window. With mould as a possible issue, Ben designed the system to include a SaniDry® Dehumidifier to condition the air and lower the relative humidity.
The homeowner is ecstatic that her basement is finally dry. Her investment is protected, and she can enjoy the beautiful nature around her with peace of mind.
Our customer had water seeping in through one side of their finished basement. The water had started to damage the carpet and baseboards. We installed WaterGuard® Sub-Floor Drain with a SuperSump® Premier Sump Pump System. An IceGuard® Discharge Line System was added to collect water from the ThermalDry® Wall Membrane and discharges the water into the sump pump system. A WellDuct® Window Well Drain was also installed to remove water from the window well and drain it into the WaterGuard® system.
A house can be more than just a family home. They act as businesses, apartments and sometimes even specialized care facilities. No matter what the building is used for, it must remain safe and useable.
A customer in Richmond Hill, Ontario, operates a home for developmentally disabled adults. Safety is an essential aspect of keeping the facility running smoothly, but unfortunately, they were dealing with a water issue in the basement. This was threatening the home and its residents with the chance of mould growing in the basement, and their belongings were often found to be wet.
Looking for a solution before the winter began, the customer reached out to Clarke Basement Systems. He met with System Design Specialist Ben Wallis and they inspected the basement and cold room. Ben discovered water was seeping in from the wall and floor joint and designed a system to keep the basement totally dry.
Foreman Jose Martinez started by digging a pit for the SuperSump® Pump. When the pump is below the grade of the floor it catches water from the WaterGuard® Drain and drainage stone, pumping it out of the basement. Jose installed the SuperSump® with an UltraSump™ Battery Backup for extra peace of mind.
The customer and the home’s residents are happy that their basement and cold room is dry. The house is once again safe, and the residents can live without the worry of a flood in the basement.
An essential job of a house is to keep its residents safe. Whether it’s a stable roof, insulated windows, or a dry basement, every part of our home plays a role in its safety. When something is causing you to lose trust in your home, it’s time for a change.
A customer in Richmond Hill, Ontario, runs a home for developmentally disabled adults. He noticed water was entering his basement, and it was taking its toll. A musty smell was present, and the homeowner was concerned about the growth of mould. He reached out to Clarke Basement Systems in search of a solution.
System Design Specialist Ben Wallis knew exactly what to do in this situation. He inspected the home and designed a waterproofing solution to protect the customer's home and ensure the health of its residents.
Foreman Jose Martinez started by excavating the perimeter of the basement and cold room before installing our WaterGuard® Drain System. He encapsulated the area with CleanSpace® Vapour Barrier, which funnels water down to the WaterGuard®. He also installed a SuperSump® Pump and UltraSump® Battery Backup. Since exterior drainage was also an issue, Foreman Don Clarke installed a SunHouse® Shallow Well Window.
The customer is happy knowing he no longer has to worry about mould growing in his basement. His home is protected from the effects of moisture, and he has peace of mind knowing any water that does make it into the basement will be removed efficiently.
Before there was an issue with water leaking in through floor-wall joints around the basement. Clarke Basement Systems installed our WaterGuard® Below-Floor Drainage System to drain and control the water seepage. This system collects and directs water into the sump system.
Our customer had a concern with water seeping in through floor-wall joints around their basement. To protect the foundation from water seepage Clarke Basement Systems installed our ThermalDry® Wall Membrane that covers the entire basement foundation.
Before, this homeowner had a problem with water leaking in through floor-wall joints in their basement. After adding an interior drainage system along the foundation walls and under the floor, our customers needed a new and reliable sump system. Our SuperSump® Premier Sump Pump System was the perfect solution to ease our customer's peace of mind.
A home in Cheltenham, Ontario, had a problem located in the cold cellar of the house. Groundwater was seeping in at the floor/wall joint. The homeowner wanted to store items in this room safely without them getting wet and damaged.
The customer called Clarke Basement Systems and spoke to Ben Wallis who explained the solutions to their problem. Luke Havercourt and the team were able to complete the work in one day. They installed WaterGuard® sub-floor drainage system and ThermalDry® wall membrane. They were introduced to prevent groundwater from getting to the floor, by collecting any future water or moisture into the newly installed WaterGuard® around the perimeter.
The customer is satisfied because they will no longer have groundwater on the floor in the cold cellar, and can safely store personal items with peace of mind.
A home in Stouffville, Ontario, had a history of leaking water in different areas of the basement. Our company had previously installed sump pump equipment and a smaller piece of our WaterGuard® system years ago, but the problem moved to a different part of the basement. The customer just wanted more installation of the WaterGuard® because they knew it stopped the water issues the last time. The water was causing damage to this finished basement. Water was saturating the carpet, and the baseboard and the house smelled very musty. The customer is in the medical field and understood the urgency of keeping the basement dry.
The customer called Clarke Basement Systems and talked to Ben Wallis who was the inspector and salesperson; he explained everything we would do from start to finish. Jose Martinez and the team came in and removed the wall materials, then opened up the concrete floor to install the waterproofing system. The WaterGuard® Below-Floor Drain was established to prevent water from being able to reach the basement floor elevation. ThermalDry® Wall Insulation was introduced to avoid any future condensation, wall sweating or leakage behind the membrane. Also, we installed WaterGuard® around another significant area of the basement which was leaking. However, there is still more to come in the future. The customer only wanted the specific parts with water leakage and told us they would contact us again if the issues moved again, knowing we can add onto it over time. The customer was satisfied because they have solved the next phase in their leaky basement.
An old home in Stouffville, Ontario had a problem located in the basement. The house was old and leaked in one place over many years. The homeowner was not comfortable selling his home without a reliable sump system to make sure the basement stays dry for the next homeowner.
The customer called Clarke Basement Systems and talked to Ben Wallis, who explained a solution to the leaky basement. Mark Dougherty and the team installed a SuperSump® Premier Sump Pump System to collect any water and moisture that enter the basement. The discharge line leads to the outside of the house, and an IceGuard® Discharge Line System was installed on the exterior of the home to ensure the water will leave the house, even if the sump discharge drain pipe freezes solid. The customer was satisfied because he can now sell his home with perfect peace of mind that he has done everything he can to make sure that the next homeowner will have the best equipment available.
A home in King City, Ontario, had a cold cellar beneath the front porch and water was seeping in. There were stored items in the area, and they were getting wet and mouldy. The foundation was cracked and folded inward, creating urgency to fix the problem. The homeowner was dealing with persistent musty odours and was looking for a solution.
The customer called Clarke Basement Systems, and Ben Wallis explained the process of our solution. Jose Martinez and the team installed WaterGuard® Below-Floor Drain, ThermalDry® wall membrane and Geo-Lock™ Wall Anchors to fix the problems. The Customer was satisfied because they didn't just spend money on their house – instead, they invested in the value of their house fixing some significant problems permanently with a fully-transferable warranty that goes with the home if they decide to sell.
This finished basement in Aurora, Ontario had become damaged by water leaking in through the foundation walls. The WaterGuard® Below-Floor Drainage System is ideal for this situation. It is installed underneath the foundation of the floor and collects groundwater trying to enter the space. The water then drains into the sump system.
A home in Aurora had water leaking into the entire perimeter of the basement. It was coming up between the floor and the foundation wall. It was a problem because the house smelled very musty and the customer had health issues.
The homeowner called Clarke Basement Systems and spoke to Ben Wallis who was the inspector and told them what our team would do to waterproof the basement. Lucio Flores and the team came in and removed the Wall materials and opened up the concrete floor to install the WaterGuard® Below-Floor Drain System, the ThermalDry® wall membrane and the SuperSump® Premier Sump Pump System. The WaterGuard® prevents water from being able to reach the basement floor elevation, and Thermaldry wall membrane prevents any future moisture or leakage behind the membrane from being able to affect the building materials in any way. The customer was satisfied because their basement no longer smells and they have solved the leaky basement issues permanently.
A homeowner in Aurora, Ontario, had a full perimeter of sub-floor seepage of groundwater due to a failing footing drain. The scope of work was discussed with the customer for both interior and exterior work. The customer wanted to make sure the work that was being done would be permanent and allow them to re finish the basement with no worries of future water damage. The customer called Clarke Basement Systems to assure them that with the interior repair, it is permanent, and the warranty dictates that the customer will never have groundwater seepage from the walls AND the floor, for the lifetime of the home. One of our senior foremen, Dave Jackson, and his crew removed and disposed of the full perimeter of wall materials and installed a full perimeter of WaterGuard® Below-Floor Drain, ThermalDry® Insulation and a SumpPump with battery backup. This way, the whole basement could be kept dry permanently, ALL THE TIME.
Our customer located in Schomberg, Ontario was concerned about a problem in their basement. Some ports in the foundation had started leaking from a crack that formed in the wall. It had begun to pool on the floor which was a concern for mould growth. The customer was anxious the leak would lead to future damage.
Our team went to the home and took a look at the problem area in the basement. They used our FlexiSpan® Wall Crack Repair System which would permanently fix the problem. The sealant fills the spaces in the damaged wall. A thick foam wick placed on the foundation sealed the ports. The homeowner could finally store more items in their basement.
A home in Newmarket, Ontario, had water seeping into the finished basement. The water was coming in through the floor and the wall causing the house to smell musty. Mould was starting to form on the drywall and baseboards, and the homeowner wanted to fix this issue before it got any worse.
The customer called Clarke Basement Systems, and Ben Wallis explained everything. Luke Haverkort and the team came in and took down all the drywall. They installed ThermalDry® wall membrane on all the walls to keep moisture out and direct any seepage into the newly established WaterGuard® drainage system around the perimeter. This solution allowed the customer a piece of mind knowing their water issues are gone and the musty smell would disappear. Now they can renovate the basement knowing it will stay dry.
Left untreated leaking wall cracks can cause damage and mould growth. Water had seeped into this basement through a foundation wall crack affecting our customer's peace of mind. A FlexiSpan® Wall Crack Repair System was installed to fix the water seepage issues permanently. This polyurethane polymer will never dry out or crack as it bends and adapts to the movement of the foundation wall.
To ensure a permanent waterproofing solution for a leaking wall crack repair our team installs a secondary drainage system over the crack. This FlexiSpan® system collects water and directs it into a Dry Well located at the base of the foundation. The water is then directed into the sump system and pumped outside protecting your home.
This garage was once heavily affected by Frost. The foundation was repaired and protected from future damage, and the structure was straightened.
This customer was desperate when an exterior waterproofing company dug around their sunroom resulting in a gap between the walls and flooring.
Using our PolyLevel® Injection, the floor is now stabilized and lifted back to its original height; now the sunroom looks better than ever!
Rodents are something that no one wants in their home. They carry disease, destroy wiring and wall material, and they’re just a gross animal to have living in your house.
A customer in Keswick, Ontario, had an exposed dirt floor crawl space with a few serious issues. The space allowed moisture to seep up into the home, and worst of all, rats had taken over the unused space. Desperate for a solution, the customer called Clarke Basement Systems.
The client’s worries were quickly put to rest after meeting with System Design Specialist Ben Wallis. Ben inspected the space and designed a system to encapsulate the area and eliminate the odour.
Foreman Lucio Flores started by encapsulating the entire space with CleanSpace® Vapour Barrier, providing an airtight seal between the foundation walls and the crawl space. To remove the water year-round, Lucio installed our TripleSafe® Sump System. This unique system includes our SuperSump® Pump with a 1/3 hp motor, as well as an UltraSump® Battery Backup for added peace of mind.
The customer is thrilled with his new crawl space. His home smells clean and dry, and he doesn’t have to worry about rodents running around beneath the floorboards.
A home in Pefferlaw, Ontario needed a foundation repair and to permanently stabilize an interior chimney mass that was sinking and pulling the house down. The lift was accomplished and customer was completely satisfied with the result.
A basement in Pefferlaw, Ontario was leaking considerably and had rendered the space unusable. The homeowner put the home up for sale. They had listed it and was about to sell it but ended up losing the sale due to the leaking basement.
Clarke Basement Systems came in and installed a full perimeter of WaterGuard® Below-Floor Drain a proper, sealed, SuperSump® Premier Sump Pump System and a full perimeter of CleanSpace® Wall Vapour Barrier. The customer was very pleased with the outcome and the house has since been sold.