Customer Reviews
About Me
  • By Sabina H.
    Thornhill, ON

    Customer Review

    By Sabina H.
    Thornhill, ON

  • By Bill H.
    Lindsay, ON

    "great job!!!!"

    Customer Review

    By Bill H.
    Lindsay, ON

    great job!!!!

  • By Jerry W.
    Woodville, ON

    "Phenomenal work!"

    Customer Review

    By Jerry W.
    Woodville, ON

    Phenomenal work!

  • By Deborah W.
    Newmarket, ON

    "Ben Wallis recognized our dilemma and addressed our issues immediately. He was thorough in his explanations and offered solutions..."

    Customer Review

    By Deborah W.
    Newmarket, ON

    Ben Wallis recognized our dilemma and addressed our issues immediately. He was thorough in his explanations and offered solutions that were both effective and cost efficient.

  • By Chad T.
    Courtice, ON

    "From start to finish the process was a pleasure"

    Customer Review

    By Chad T.
    Courtice, ON

    From start to finish the process was a pleasure

  • By Jessica L.
    Newmarket, ON

    "Your sales person Ben is very patient and professional even though it was a small job comparatively. Thanks to the crew in doing..."

    Customer Review

    By Jessica L.
    Newmarket, ON

    Your sales person Ben is very patient and professional even though it was a small job comparatively. Thanks to the crew in doing a professional job and clean up after themselves. Thanks also to the manager who was prompt in handling my request on payment clarification and post installation followup. Good job guys!

  • By LeeAnne P.
    BRADFORD, ON

    "We were so impressed we referred my father and he did business with you as well. Your installation crew was very clean and..."

    Customer Review

    By LeeAnne P.
    BRADFORD, ON

    We were so impressed we referred my father and he did business with you as well. Your installation crew was very clean and professional. They are definately a hardworking team.

  • By Nick
    Newmarket, ON

    "I am secure in knowing that Clarke Basement Systems stands behind their products and workmanship. I am satisfied with their work..."

    Customer Review

    By Nick
    Newmarket, ON

    I am secure in knowing that Clarke Basement Systems stands behind their products and workmanship. I am satisfied with their work. They take interest in any issues that may arise go beyond the call of duty. Thank you.

  • By Christine T.
    Bowmanville, ON

    Customer Review

    By Christine T.
    Bowmanville, ON

Testimonials
from customers I've helped!
  • "Great Job!" Read Full Testimonial

    Mary T. of Woodbridge, ON

    Customer Testimonial

              Your men did a great job. They were friendly and polite and took the time to explain what they were going to do. The pool deck looks better than what I expected. They did a great job of cleaning up. It is amazing that they could work and produce such great results in this terrible heat.
    Mary T.
    Woodbridge, ON
  • "Testimonial from a very satisfied customer, who is a top-tier Home Inspector. He had us fix his leaking..." Read Full Testimonial

    Panos L. of Bolton, ON

    Customer Testimonial

              Testimonial from a very satisfied customer, who is a top-tier Home Inspector. He had us fix his leaking basement wall crack, and we did exactly that!
    Panos L.
    Bolton, ON

Ben Wallis from Clarke Basement Systems

Title: System Design Specialist

Ben Wallis from Clarke Basement Systems

Ben has extensive experience in all fields of home construction and maintenance and a university-level understanding of hydrogeology, the issues presented by leaking basements naturally drew him to a career in solving these unique challenges. Ben was originally hired as an Installation Specialist to assist with special aspects of construction requiring detailed finish work. Ben was initially sent to the Basement Systems Headquarters in Seymour, Connecticut for formal training which he found to be exceedingly valuable. After a while of working in our Production Department, an opportunity opened up for him to try his hand as a System Design Specialist. Ben jumped at the opportunity, and underwent further training in Atlanta, Georgia with the professional training staff from Basement Systems Inc. of Seymour, Connecticut.

Ben most enjoys spending time outdoors with his family. Outside of family, he enjoys working on the many building projects he has undertaken on the large family property. Presently, he’s building a log cabin in the forest beside the pond.

Where work is concerned, Ben is always pleased by his ability to bring resolution and ease of mind to customers whose houses were inundated with water, and are now dry and comfortable environments.

 

Videos from projects I was involved with:

Concrete Slab in Garage Lifted & Levelled in...
The customer was concerned with his garage concrete floor not being leveled. During the winter time the... Watch Video
Related Videos

Case Studies I've worked on:

Before and after photos from jobs I've worked on:
  • Retaining Wall Stabilization, Mississauga, ON
    Before
    Retaining Wall Stabilization, Mississauga, ON
    After

    A homeowner in Mississauga, Ontario, had a retaining wall in the back of their yard that was starting to bow in a way that was potentially dangerous. They were worried that if it were to fall over it would be very expensive to replace. The customer knew they needed a quick and reliable solution. They called Clarke Basement Systems to find a solution for their foundation issues. Our Foundation Supportworks Team came in to stabilize this retaining wall permanently. We installed Geo-Lock™ Wall Anchors, extending from the ravine at the back of the property through the retaining wall into the yard. Now, the retaining wall is stable, and the homeowner now has the peace of mind going forward that their retaining wall will never move again.

  • Large Waterproofing Job to Save a Living Space in Thornhill, ON
    Before
    Large Waterproofing Job to Save a Living Space in Thornhill, ON
    After

    A home in Thornhill, Ontario, had a basement apartment that was constantly leaking. Other companies had tried to fix the problem, but they couldn’t solve the problem. The basement was large, and there were many areas where water was seeping. The basement was a  living space that generates revenue for the homeowner, and the space was un-liveable. The tenant moved out due to the problem. 

    The customer contacted Clarke Basement Systems to find a solution. Jose Martinez and the team came in and installed a full perimeter of WaterGuard® Below-Floor drainage system, ThermalDry® wall membrane, a TripleSafe™ Complete sump pump System and Window Well Ducts to take care of the problem. The Sump Pump was put into a small area in the basement to make sure it was out of the way. With the collaboration of all these waterproofing products, the basement is permanently dry. The job was done correctly, efficiently and the customer can now re-finish the basement. 

  • Solution to a Leaky Basement in Markham, ON
    Before
    Solution to a Leaky Basement in Markham, ON
    After

    A home in Markham, Ontario, had water seeping up from the floor and wall and the block foundation wall was full of water. This unwanted water was a problem because the prospective home buyers were not interested in buying a home with a leaking basement.

    The homeowner needed to sell the home to move away for a job. She called Clarke Basement Systems and spoke to Ben Wallis, who told her everything that would be done to fix the basement. Jose Martinez and the team installed WaterGuard® Below-Floor Drain around the perimeter of the basement, ThermalDry® wall membrane on the walls and a SuperSump® Premier Sump Pump System. Block wall voids were purged, so the wall did not retain water anymore. The ThermalDry® wall membrane directs any moisture into the WaterGuard®, and it then into the SuperSump®. The customer was satisfied because she was now able to obtain a home inspection report indicating the problem found a solution with a fully-transferable warranty. 

     

  • Eliminating Water Seepage in Markham, ON
    Before
    Eliminating Water Seepage in Markham, ON
    After

    Our customer had water seeping in through one side of their finished basement. The water had started to damage the carpet and baseboards. We installed WaterGuard® Sub-Floor Drain with a SuperSump® Premier Sump Pump System. An IceGuard® Discharge Line System was added to collect water from the ThermalDry® Wall Membrane and discharges the water into the sump pump system. A WellDuct® Window Well Drain was also installed to remove water from the window well and drain it into the WaterGuard® system.

  • WaterGuard® Solution for Water Seepage in Richmond Hill, ON
    Before
    WaterGuard® Solution for Water Seepage in Richmond Hill, ON
    After

    Before there was an issue with water leaking in through floor-wall joints around the basement. Clarke Basement Systems installed our WaterGuard® Below-Floor Drainage System to drain and control the water seepage. This system collects and directs water into the sump system.

  • ThermalDry® Solution for Floor-wall Joint Seepage in Richmond Hill, ON
    Before
    ThermalDry® Solution for Floor-wall Joint Seepage in Richmond Hill, ON
    After

    Our customer had a concern with water seeping in through floor-wall joints around their basement. To protect the foundation from water seepage Clarke Basement Systems installed our ThermalDry® Wall Membrane that covers the entire basement foundation. 

  • SuperSump® Installation in Richmond Hill, ON
    Before
    SuperSump® Installation in Richmond Hill, ON
    After

    Before, this homeowner had a problem with water leaking in through floor-wall joints in their basement. After adding an interior drainage system along the foundation walls and under the floor, our customers needed a new and reliable sump system. Our SuperSump® Premier Sump Pump System was the perfect solution to ease our customer's peace of mind. 

  • Cold Cellar in Need of Waterproofing in Cheltenham, ON
    Before
    Cold Cellar in Need of Waterproofing in Cheltenham, ON
    After

    A home in Cheltenham, Ontario, had a problem located in the cold cellar of the house. Groundwater was seeping in at the floor/wall joint. The homeowner wanted to store items in this room safely without them getting wet and damaged.

    The customer called Clarke Basement Systems and spoke to Ben Wallis who explained the solutions to their problem. Luke Havercourt and the team were able to complete the work in one day. They installed WaterGuard® sub-floor drainage system and ThermalDry® wall membrane. They were introduced to prevent groundwater from getting to the floor, by collecting any future water or moisture into the newly installed WaterGuard® around the perimeter.

    The customer is satisfied because they will no longer have groundwater on the floor in the cold cellar, and can safely store personal items with peace of mind. 

  • Improved Waterproofing System in  Stouffville, ON
    Before
    Improved Waterproofing System in  Stouffville, ON
    After

    A home in Stouffville, Ontario, had a history of leaking water in different areas of the basement. Our company had previously installed sump pump equipment and a smaller piece of our WaterGuard® system years ago, but the problem moved to a different part of the basement. The customer just wanted more installation of the WaterGuard® because they knew it stopped the water issues the last time. The water was causing damage to this finished basement. Water was saturating the carpet, and the baseboard and the house smelled very musty. The customer is in the medical field and understood the urgency of keeping the basement dry. 

    The customer called Clarke Basement Systems and talked to Ben Wallis who was the inspector and salesperson; he explained everything we would do from start to finish. Jose Martinez and the team came in and removed the wall materials, then opened up the concrete floor to install the waterproofing system. The WaterGuard® Below-Floor Drain was established to prevent water from being able to reach the basement floor elevation. ThermalDry® Wall Insulation was introduced to avoid any future condensation, wall sweating or leakage behind the membrane. Also, we installed WaterGuard®  around another significant area of the basement which was leaking. However, there is still more to come in the future. The customer only wanted the specific parts with water leakage and told us they would contact us again if the issues moved again, knowing we can add onto it over time. The customer was satisfied because they have solved the next phase in their leaky basement. 

     

  • Old Home with a  Leaking Basement in Stouffville, ON
    Before
    Old Home with a  Leaking Basement in Stouffville, ON
    After

    An old home in Stouffville, Ontario had a problem located in the basement. The house was old and leaked in one place over many years. The homeowner was not comfortable selling his home without a reliable sump system to make sure the basement stays dry for the next homeowner. 

    The customer called Clarke Basement Systems and talked to Ben Wallis, who explained a solution to the leaky basement. Mark Dougherty and the team installed a SuperSump® Premier Sump Pump System to collect any water and moisture that enter the basement. The discharge line leads to the outside of the house, and an IceGuard® Discharge Line System was installed on the exterior of the home to ensure the water will leave the house, even if the sump discharge drain pipe freezes solid. The customer was satisfied because he can now sell his home with perfect peace of mind that he has done everything he can to make sure that the next homeowner will have the best equipment available. 

     

     

  • Unstable, Wet Cold Cellar Solution in King City, ON
    Before
    Unstable, Wet Cold Cellar Solution in King City, ON
    After

    A home in King City, Ontario, had a cold cellar beneath the front porch and water was seeping in. There were stored items in the area, and they were getting wet and mouldy. The foundation was cracked and folded inward, creating urgency to fix the problem. The homeowner was dealing with persistent musty odours and was looking for a solution.

    The customer called Clarke Basement Systems, and Ben Wallis explained the process of our solution. Jose Martinez and the team installed WaterGuard® Below-Floor Drain, ThermalDry® wall membrane and Geo-Lock™ Wall Anchors to fix the problems. The Customer was satisfied because they didn't just spend money on their house – instead, they invested in the value of their house fixing some significant problems permanently with a fully-transferable warranty that goes with the home if they decide to sell. 

      

  • Finished Basement Waterproofing Solution in Aurora, ON
    Before
    Finished Basement Waterproofing Solution in Aurora, ON
    After

    This finished basement in Aurora, Ontario had become damaged by water leaking in through the foundation walls. The WaterGuard® Below-Floor Drainage System is ideal for this situation. It is installed underneath the foundation of the floor and collects groundwater trying to enter the space. The water then drains into the sump system.

  • Smelly Basement Due to Water Seepage in Aurora, ON
    Before
    Smelly Basement Due to Water Seepage in Aurora, ON
    After

    A home in Aurora had water leaking into the entire perimeter of the basement. It was coming up between the floor and the foundation wall. It was a problem because the house smelled very musty and the customer had health issues.

    The homeowner called Clarke Basement Systems and spoke to Ben Wallis who was the inspector and told them what our team would do to waterproof the basement.  Lucio Flores and the team came in and removed the Wall materials and opened up the concrete floor to install the WaterGuard® Below-Floor Drain System, the ThermalDry® wall membrane and the SuperSump® Premier Sump Pump System. The WaterGuard® prevents water from being able to reach the basement floor elevation, and Thermaldry wall membrane prevents any future moisture or leakage behind the membrane from being able to affect the building materials in any way. The customer was satisfied because their basement no longer smells and they have solved the leaky basement issues permanently. 

     

  • Finished Basement Damaged by Failing Drain, Aurora, ON
    Before
    Finished Basement Damaged by Failing Drain, Aurora, ON
    After

    A homeowner in Aurora, Ontario, had a full perimeter of sub-floor seepage of groundwater due to a failing footing drain. The scope of work was discussed with the customer for both interior and exterior work. The customer wanted to make sure the work that was being done would be permanent and allow them to re finish the basement with no worries of future water damage.  The customer called Clarke Basement Systems to assure them that with the interior repair, it is permanent, and the warranty dictates that the customer will never have groundwater seepage from the walls AND the floor, for the lifetime of the home. One of our senior foremen, Dave Jackson, and his crew removed and disposed of the full perimeter of wall materials and installed a full perimeter of WaterGuard® Below-Floor Drain, ThermalDry® Insulation and a SumpPump with battery backup. This way, the whole basement could be kept dry permanently, ALL THE TIME.

     

  • Leaking Crack Repair in Schomberg, ON
    Before
    Leaking Crack Repair in Schomberg, ON
    After

    Our customer located in Schomberg, Ontario was concerned about a problem in their basement. Some ports in the foundation had started leaking from a crack that formed in the wall. It had begun to pool on the floor which was a concern for mould growth. The customer was anxious the leak would lead to future damage.

    Our team went to the home and took a look at the problem area in the basement. They used our FlexiSpan® Wall Crack Repair System which would permanently fix the problem. The sealant fills the spaces in the damaged wall. A thick foam wick placed on the foundation sealed the ports. The homeowner could finally store more items in their basement.

  • Musty Smell Due to Water Seepage in Newmarket, ON
    Before
    Musty Smell Due to Water Seepage in Newmarket, ON
    After

    A home in Newmarket, Ontario, had water seeping into the finished basement. The water was coming in through the floor and the wall causing the house to smell musty. Mould was starting to form on the drywall and baseboards, and the homeowner wanted to fix this issue before it got any worse. 

    The customer called Clarke Basement Systems, and Ben Wallis explained everything. Luke Haverkort and the team came in and took down all the drywall. They installed ThermalDry® wall membrane on all the walls to keep moisture out and direct any seepage into the newly established WaterGuard® drainage system around the perimeter. This solution allowed the customer a piece of mind knowing their water issues are gone and the musty smell would disappear. Now they can renovate the basement knowing it will stay dry. 

     

  • FlexiSpan® Repairs Crack in Newmarket, ON
    Before
    FlexiSpan® Repairs Crack in Newmarket, ON
    After

    Left untreated leaking wall cracks can cause damage and mould growth. Water had seeped into this basement through a foundation wall crack affecting our customer's peace of mind. A FlexiSpan® Wall Crack Repair System was installed to fix the water seepage issues permanently. This polyurethane polymer will never dry out or crack as it bends and adapts to the movement of the foundation wall. 

  • FlexiSpan® Crack Repair in Newmarket, ON
    Before
    FlexiSpan® Crack Repair in Newmarket, ON
    After

    To ensure a permanent waterproofing solution for a leaking wall crack repair our team installs a secondary drainage system over the crack. This FlexiSpan® system collects water and directs it into a Dry Well located at the base of the foundation. The water is then directed into the sump system and pumped outside protecting your home.

  • Garage Frost Heave Damage Repair In Newmarket, ON
    Before
    Garage Frost Heave Damage Repair In Newmarket, ON
    After

    This garage was once heavily affected by Frost. The foundation was repaired and protected from future damage, and the structure was straightened.

  • Floor Lifting in Queensville, ON
    Before
    Floor Lifting in Queensville, ON
    After

    This customer was desperate when an exterior waterproofing company dug around their sunroom resulting in a gap between the walls and flooring.

    Using our PolyLevel® Injection, the floor is now stabilized and lifted back to its original height; now the sunroom looks better than ever!

  • Foundation Lift & Stabilize in Pefferlaw, ON
    Before
    Foundation Lift & Stabilize in Pefferlaw, ON
    After

    A home in Pefferlaw, Ontario needed a foundation repair and to permanently stabilize an interior chimney mass that was sinking and pulling the house down. The lift was accomplished and customer was completely satisfied with the result. 

  • Leaking Basement in Pefferlaw, ON
    Before
    Leaking Basement in Pefferlaw, ON
    After

    A basement in Pefferlaw, Ontario was leaking considerably and had rendered the space unusable. The homeowner put the home up for sale. They had listed it and was about to sell it but ended up losing the sale due to the leaking basement.

    Clarke Basement Systems came in and installed a full perimeter of WaterGuard® Below-Floor Drain a proper, sealed, SuperSump® Premier Sump Pump System and a full perimeter of CleanSpace® Wall Vapour Barrier. The customer was very pleased with the outcome and the house has since been sold.

  • Concrete Garage Slab Lifted in Stouffville, ON
    Before
    Concrete Garage Slab Lifted in Stouffville, ON
    After

    This homeowner's garage's concrete foundation was very cracked and slanted.  We used our PolyLevel® Injection to lift the concrete slab. It was a tough lift, but our crew proved to be successful in stabilizing and lifting the slab to its original height.

our service area

We serve the following areas

Our Locations:

Clarke Basement Systems
12045 McCowan Rd
Stouffville, ON L4A 4C3
1-416-800-3177


Clarke Basement Systems
7250 Keele St Store #209
Vaughan, ON L4k 1Z8
1-416-800-1687