Job review from in Newmarket, ON l3x1l2 on 07/22/14

Overall Rating:

5  out of 5

Ben Wallis recognized our dilemma and addressed our issues immediately. He was thorough in his explanations and offered solutions that were both effective and cost efficient.

Our Overall Service

Very positive experience

Call Representative

Great first experience. I did not know what to expect as I was not the original owner of the warranty

Our Office Staff

Very pleasant, helpful and professional

Sales Process

Ben Wallis recognized our dilemma and addressed our issues immediately. He was thorough in his explanations and offered solutions that were both effective and cost efficient.

Our Installation Crew

Matt was very efficient and professional. He called to advise when he would be arriving; explained what he would be doing; and subsequently reviewed his work with me. I was very impressed by both his work and him. He is a great person to have on your team. He represents your company well

The Cleanup Process

I would not have known that repairs were done if it wasn't for the work I could see on the wall. Matt tied up and left my place cleaner than it was before he came.

What made you choose our company:

The previous owners of this home had work done by Clarke. I had the warranty and was skeptical about calling as I've experienced other companies in the past that basically say "too bad, so sad". I was more than pleasantly surprised by the positive response I got from both the administrative staff and from Ben Wallis. I will most definitely use your services as well. You folks "walk the talk". Thank you

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