Expert Basement Waterproofing & Foundation Repair Contractor Serving Toronto

A customer in Toronto, Ontario, called us because they didn’t like the appearance of their custom basement window well. The plastic cover didn’t fit well and was breaking because it wasn’t meant for this type of well. They wanted something that was nice to look at and would get the job done.

Ron Monk, System Design Specialist, spoke with the customer and told them that they would be installing a SunWell® enclosure with a safety grate. He explained that the product is made from polycarbonate, so it will never rust, rot, or corrode. Jose Martinez, a Foreman, started by removing the existing concrete window well and installed:

•    SunWell® Enclosure

•    PlexiGlass Cover

•    Rem Window Well

Our customer was pleased that the new window had a more appealing look and received excellent customer service and information given by the team. 

A resident of Toronto, Ontario had a concern located in the basement of their home. The customer stated they could hear water dripping into the sewage ejector during light/heavy rain storms. This was a concern because it meant that water from the ground was continuously gathering under the concrete foundation. When our team inspected the area, they found more problems. After pulling back some drywall, they found that the foundation blocks were damp and dark from where moisture was building up and could have caused further damage to the home due to mold in the drywall, wood framing, etc.

 Claude Mathieu, System Design Specialist, and Luke Haverkort, Ben Thompson, Kenny Selby, Josh Francey and Matt Bianco all worked together to complete this project. Claude advised the customer of all the issues in the home and set up a system that would permanently fix their water issues. A DryTrak®, WaterGuard®, WellDuct Window Drain, ThermalDry® Wall Membrane, and a TripleSafe® Sump System were installed to waterproof the customer’s basement. These systems all work together to capture the moisture underneath the floor as well as through the walls and window wells. To eliminate water levels and keep the heat in, a ThermalDry® Floor Matting System and a ThermalDry® Floor Decking System were also installed.

 The customers were very pleased with the solution to their problems and the way the team executed these procedures. They are now able to use their basement space with their entire family.

A homeowner in Toronto, ON had too much water flooding their lawn and walkway from the sump pump discharge and downspouts. This area was so saturated, the homeowner and his family could not use this part of the yard. It was a frustrating situation. The family loved to spend time in this area in the summer.

Claude Mathieu, Senior System Design Specialist, visited the homeowner and discussed ways to solve this problem. To get the water under control, Don Clarke, Project Foreman, and production crew installed a TripleSafe® Sump System, buried discharge line, Heat Line and Drywell. The system works together to send water below grade to the Drywell. It helps eliminate surface flooding. The TripleSafe sump system maintains pumping capacity when needed.

Now on clear, sunny days, there’s nothing better for the family than enjoying their well-drained yard in the summertime or any time during the year.

A homeowner in Toronto, ON had a room in the basement that had groundwater seepage through the walls and up from the floor. The floor was a mix of broken concrete and brick with a wood sub-floor covering it. The water was causing mold to grow on the drywall and the sub-floor was rotting making the basement smell musty to the point where they couldn’t use the basement. The homeowner was afraid the groundwater would find its way into the rest of the finished basement and cause even more damage.

 Once the customer booked an appointment, Ron Monk did an inspection of the basement to see exactly what was happening. After discussing options with the homeowner, Ron designed a solution that would work well in this situation. Lucio Flores, Installation Foreman, put the plan in motion.

 The wood sub-floor and concrete floor was removed. The ThermalDry Wall® System was installed on the basement walls with mechanical fasteners so it will never come off. ThermalDry protects the finished walls installed in front of it and acts as a radiant barrier preventing heat loss into the cold mass of the concrete walls.

 WaterGuard® was carefully set in place around the full perimeter of the room and a drainage bed was created with clear stone. WaterGuard is designed to capture water at the footing wall joint and drain the water to the sump system.

 The basement floor was then restored over the drainage bed. SuperSump® and UltraSump® systems were installed and connected to the WaterGuard® to pump water outside through the IceGuard® discharge line. The 2-pump combination of a SuperSump and UltraSump protects against primary pump failure and power loss to the house.

 The homeowner was very pleased with the project. They were able to refinish the room with the confidence that it was going to stay dry and stay dry all the time without fear of mold growing and affecting their family’s health. They were happy that we were able to gain extra headroom. The homeowner was also very confident with Clarke Basement Systems’ warranty against groundwater seepage and that it is nationally backed through the Basement Systems dealer network, transferrable if the home is ever sold.

A home in Toronto, ON, had a problem with its finished basement. Water was seeping into the finished basement and was ruining everything! The finished walls and floors were getting destroyed by the ground water seepage. As the water levels grew higher, more and more of the customer’s belongings were getting ruined. The basement, over time, had become an unhealthy and unusable space.

The customer called Clarke Basement Systems and arranged to have a waterproofing specialist examine their home. Shortly after, Claude Mathieu came to their home and assessed the situation. Claude found the parts of the basement that were leaking water and put a plan together to stop the ground water seepage. Our foreman, Dave Jackson, and his crew installed ThermalDry Wall to collect all the water seepage and any water that was evaporating through the foundation walls. He then installed WaterGuard® so that all the trapped water would funnel into it and be drained towards our SmartSump™ system. TrenchDrain was used to capture any surface water that may leak through the walkout door too!

Our customer was ecstatic! They now had their basement back and knew that it would never flood again. 

A home in Toronto, Ontario, had water seeping into the basement over a long period of time. It was casing damage to the floors, walls and any personal item the homeowner had. The homeowner wanted a solution so they could be able to use the space not have to worry about smell.

The customer called Clarke Basement systems and Claude Mathieus explained the solution to the problem. Lucio and the team came in and installed  ThermalDry Wall to capture any moisture or water that may seep through and direct it into the installed WaterGuard. It is then pushed into the installed SuperSump to avoid flooding and push out and away from the home. This waterproofing system was used around the entire basement perimeter to ensure there is no more water leakage. 

The customer is very satisfied with the work done to the home because they can now refinish basement and use the space with no concerns of ground water leaking in.

A home in Toronto, Ontario was experiencing basement flooding. One window that was located close to a down spout was not draining away the water fast enough.  Every time it rained, they had to spend time mopping up the water to prevent the flooding from ruining more of the basement carpet and baseboard.  There had been over 1 foot of water in the window well.  

The customer called Clarke Basement Systems and spoke to Claude, who explained the solution to their problem. Don Clarke and the team came in and were able to excavate in order to create new positive drainage.  As well, the view from the room will be much more inviting now as with the new Sun House Window Well enclosure allows much more sunlight in, and none of the leaves and debris that partially caused the drainage to fail would cause the basement to flood again.  

The homeowner was extremely happy knowing they wouldn't have to waste any more time cleaning up water leakage every time it rained. 

A car repair shop in Toronto, Ontario, has many cars coming in and out. In the winter, the cars come in to be worked on and the snow and slush melts of onto the garage floor causing a lot of ground water that had to be squeegeed to one small drain. The business owner realized this was taking time, when they could be working on paying customer's cars.

The owner called Clarke Basement Systems and spoke to Claude Mathieu, who explained the benefits and process to our solution. Don Clarke and the team came in and installed Interior TrenchDrain, Exterior steel TrenchDrain and a SuperSump sump pump system. The TrenchDrain captures the melting snow and slush and drains it to the SuperSump. The Tenchdrain was installed in the floor, in areas that the snow and slush would melt off the cars allowing the water to drain and direct to the Sump Pump instead of pool on the surface. The owner and employees no longer waste valuable time dealing with the problem.

A home in Toronto, Ontario, had a problem in the basement. The homeowner wanted to remodel the basement but had groundwater seepage. They couldn’t refinish the basement unless the groundwater was controlled otherwise it would damage the new building materials they had planned to install such as drywall and flooring.

The customer called Clarke Basement Systems and spoke to Ron Monk, who explained the process of the solution. Jose Martinez and the team installed Waterguard sub-floor around the perimeter of the basement with Waterguard ports. They also installed Thermaldry wall system, Triplesafe sump system, Iceguard discharge and a Lawnscape Outlet. Waterguard is designed to capture water at the footing wall joint and drain the water to the Triplesafe sump system and keep the basement dry all the time. The Thermaldry walls helps to reduce relative humidity and ensure wall leaks are drained to the Waterguard installed in the floor. ThermalDry also protects the finished walls installed in front of it and acts as a radiant barrier preventing heat loss into the cold mass of the concrete walls. The Triplesafe sump system is a 3 pump system with redundancy built in to protect against primary pump failure, large volumes of water and power loss to the home. It will ensure the basement stays dry all the time. It is installed with the Iceguard fitting that protects the system if the discharge line becomes blocked or frozen. The Lawnscape outlet is used at the end of the buried discharge where water discharge onto the surface of the ground away from the home.

The customer was satisfied because they were able to refinish the basement with the confidence that the whole basement was going to stay dry all the time without the fear of mold growing and affecting the family’s health. The homeowner was thrilled with Basement Systems 25 year dry basement warranty against groundwater seepage and was satisfied that it is nationally backed through the Basement Systems dealer network, transferable if the home is ever sold.

A home in Toronto, Ontario, had a problem with the basement floor. The Back half of floor had sunk down 2 inches. There was a large gap between floor and baseboards. The Stone wall next to fireplace was separating in the middle of the wall as well. The biggest concern was that the elderly woman living in the home might trip when going out of the back door. Another concern, was that the stone facing would separate and fall off.

The customer called Canadian Concrete Leveling and spoke to Paul Mendell who explained the process of our solution. Bill McKeown  and Kyle McKeown came in and used our PolyLevel foam system.  The PolyLevel was injected under the floor, to lift it back to it’s original height and permanently stabilize it. Dime sized holes were drilled in specific areas and the high-density polymer was injected under the floor slab.The customer now has a peace of mind that the home is safe, without trip hazards and the stone wall facing was safely stabilized. 

A home in Toronto, Ontario had a problem located at the side of the home along the concrete walkway. The concrete walkway was sinking in various places along the home with the vast majority of the slabs sinking towards the foundation. The soils around foundations are usually very loose, as they are not properly compacted after the home is built. The weight of concrete tends to further compress these soils, leading to sinking and cracked walkways. The sinking concrete was causing trip hazards along the walkway and water was also pooling around the foundation. If water continued to flow towards the foundation, it could lead to future basement and foundation problems. The trip hazards also posed a serious safety risk.

The customer called Canadian Concrete Leveleing and John DiNicolantonio explained everything that would be done to help fix the problem. Kyle McKeown and the team came in and used the PolyLevel Foam System and NexusPro Joint Sealant. Our PolyLevel Foam System is injected beneath the concrete to lift and level the slabs. Our expanding foam is compress the substrate and lift the concrete to ensure the area is protected from further settlement. The NexusPro Joint Sealant is then used to seal the gaps between the slabs and the foundation to prevent water from damaging the foundation. We drilled small dime sized holes through the concrete and injected our PolyLevel Foam underneath the slabs. The foam followed the path of least resistance underneath the concrete to fill all of the voids and then expanded. We were able to use the expansion of the foam to lift the walkway to protect from further settlement. The customer was always wary of a basement leak because of the water pooling along the house and was extremely happy that we were able to achieve a positive slope away from the home and remove the trip hazards in the walkway. 

A home in Toronto, Ontario, had a concrete slab in the front of the house that had sunken. This was causing a trip hazard to the homeowner because the last step was too high and they had mobility issues. There was a fear from the family that someone would tripp and fall. 

The customer called Clarke Basement System and Ron Monk explained what would be done. Bill Mckeown and the Canadian Concrete Leveling  Team came in and injected PolyLevel foam beneath the concrete slab to lift and stabilize it. The walkway is now lifted to the original pour line allowing for the step to be smaller. The customer was satisfied because it made the walkway safer and eliminated trip hazards.

A home in Toronto, Ontario had an issue with the basement window.  The homeowner requested an egress window to be installed in the basement because the basement didn’t have a second exit in the event of and emergency. Without a second exit people may be trapped in the basement in the event of a fire.

The customer called Clarke Basement System and spoke to Ron Monk, who explained everything that would be done. Don Clarke and the team came in and installed a Custom Window Well. The galvanized well was replaced with a custom built window well, using treated lumber with a steel grate as a cover. The original window was replaced with a larger window to meet egress code requirements. The customer was satisfied because it made the basement safer as it allowed for a second exit from the home in the event the primary exit was blocked for any reason. As a bonus, it also created more light into the basement. 

A home in Toronto, Ontario had a basement that was very damp and leaked in several locations when it rained. The basement was approximately 700 sq. feet and they would see water coming up through the ceramic tile joints.  The issue was hydrostatic water pressure from below the house, as well as moisture penetration through the foundation walls, due to failure of proper external waterproofing system when the home was built. The basement was a finished and they wanted to have a finished basement space with no water leaking in causing mold and damage.

After having their personal items and the finished walls and flooring damaged they decided to call Clarke Basement Systems. Jose Martinez and the team installed a WaterGuard internal sub floor system was to capture ground water.  A ThermalDry Wall membrane was used to direct moisture from foundation walls to the WaterGuard.  A SuperSump sump pump with UltraSump Battery Back-up in case of power failure was installed to collect water and discharge it outside through our IceGuard. This system ensures that any ground water penetrating basement is captured and pumped away from foundation. These products were used around the full perimeter of basement to ensure no more leaks. Now the home owners can finish and use the basement.

A home in Toronto, Ontario had a settling problem located in the basement along the back wall and corner of the home. If the foundation continued to settle it would cause damage to the upper floors of the home and could become structurally unstable.The homeowner noticed a step cracking in the block foundation wall which was the result of the foundation settling. The foundation could become unstable which would damage the upper floor finishing and also could adversely affect the value of the home should they decided to sell.

The customer needed Foundation Supportworks to come in and fix the problem. Shane O’Rourke and his team came in and used Push Pier Vertical Assembly. The push piers are used to stabilize the foundation. The Foundation SupportWorks push pier assembly is installed with a heavy bracket connected at the bottom of the foundation. The pier is pushed into the ground until the equipment measure that it has hit solid bedrock. At that time the homes weight is transferred to the pier and off the failing soils. The customer was satisfied because the home was stabilized and further damage to the home was prevented.

A home in Toronto, Ontario, had groundwater seepage located in the lower portion of a side split basement. The water was coming through cracks in the foundation wall. The basement was finished and there was damage to the walls and flooring. The concern was also there may be mold. It was affecting the homeowner because they lost living space and with a small child they were concerned about the health effects.

The customer called Clarke Basement Systems and spoke to Ron Monk who explained exactly what would need to be done to waterproof the home. Jose Martinez and the team came in and installed a Waterguard, Waterguard port, Wellduct, Buried Discharge, Iceguard, Triplesafe with an Ultrasump and ThermalDry Wall Membrane. The Waterguard was installed around the full perimeter of the exterior walls to capture water and ensure the whole basement stays dry. Water is directed to the Triplesafe Sump System to ensure it is ejected from the home and the basement stays dry all the time. Waterguard ports allow for inspection and service of the system if necessary. The Thermaldry Walls create a vapor barrier to protect the finished walls installed in front of it and help to reduce relative humidity, The Iceguard fittings are installed to ensure that the basement doesn’t flood if the discharge line becomes blocked or frozen. This waterproofing system provides the customer with a dry basement allowing for the refinishing of the basement. They are able to reclaim the living space and have a healthy dry basement for their child. A dry healthy basement translates into a healthy home.

Branksome Hall, a school in Toronto, Ontario had uneven pavement on the walkway of the school. There were some slabs that were uneven and not leveled with each other. There were also some slabs slanted towards a hill and that was causing students to slip off the pathway and down the hill during the winter. This was becoming a serious safety issue. The owner of the school called Canadian Concrete Leveling to come fix these hazards before the school year started up again. 

Our Canadian Concrete Leveling team came in and drilled dime sized holes in the affected areas. They then pumped PolyLevel injection foam into the holes to fill the space under the concrete to lift and stabilize the slabs. They then needed to make sure the slab was slanted away from the hill, they used a jack to hold up the slab on one side so they could continue to use the PolyLevel Foam to fill the void. The Canadian Concrete Leveling team completed the job before school started so that the owner did not have to worry about trip hazards and unsafe walkways for the students. 

A home in Toronto, Ontario had a sinking slab on the front walkway. The walkway had cracked across the middle and one half of the slab was sinking towards the crack creating a trip hazard and causing water to pool on the walkway after heavy rain. During the winter the pooling water in this area would freeze and cause a slip hazard as well. The customer wanted this to be fixed so that there would be no more safety hazard. 

The customer called Canadian Concrete Leveling to fix the problem. John DiNicolantonio explained to the customer that it would be a quick fix and comes with complete warranty. Billy McKeown and the team used PolyLevel Foam System to level the walkway, eliminating the trip hazard. The foam travels through the voids underneath the concrete and expands, allowing for us to lift the slab and stabilize the substrate to prevent further settlement. They covered the crack with NexusPro Joint Sealant to prevent water from making its way between the slabs again. The customer is left with a safe and usable walkway. They were very pleased that they could have the walkway fixed at a fraction of the cost of concrete replacement.

A home in Toronto, Ontario had water problems in the entire basement of the house. The home was a 100 year old home with a stone foundation. They had groundwater seepage along the walls and hydrostatic pressure forcing water through areas of the thin and unlevelled, broken floor. The homeowner had to have mold remediation. Future plans were to finish the basement so they wanted it waterproofed to ensure that it stayed dry and mold didn’t reoccur. The customers home office was in that room. He relied heavily on that room for his business, but due to the water he couldn’t have his equipment in there.

They called Clarke Basement Systems to fix they water problems so they could get their business work space up and running. Our sales rep; Ron Monk explained to the customer that they would need floor removal and replacement, Waterguard, Triplesafe, Cleanspace walls, Iceguard. Dave Jackson, Jose Martinez and the team were prepared to take on this messy job and turn it into a clean, dry work space. The floor replaced provided a sub-floor drainage bed and an adequate 3 inch level floor slab. Waterguard was installed around the full perimeter of the foundation to collect water and take it to a sump pump ensuring the whole basement stays dry. Cleanspace was put on the walls to reduce relative humidity, ensure wall leaks are drained to the Waterguard and protects the finished walls installed on top of it. The Triplesafe sump system ensures the basement stays dry all the time with the Iceguard protecting the home in the event of frozen or blocked discharge lines.

The client was satisfied because the basement is now dry and ready for finishing. They can now renovate that space and use it for their business without worrying about leakage or flooding!

The City of Toronto, ON was having issues with one of their water waste plants, which was suffering from water intrusion into the basement after heavy rainfall. The building was 50 years old and was in need of repair, so they reached out to Clarke Basement Systems to remediate their problem.

Claude Mathieu went to the water waste plant to assess the situation, and found that they were in need of effective drainage. He suggested the DryTrak interior waterproofing system, combined with the Flangeless WaterGuard perimeter drainage system. He also advocated the use of the TripleSafe Sump Pump for added protection against future flooding. Primary Foreman Rob Trevisan brought a team of specialists to perform installation, and they have saved the water waste plant from future water issues.

When Tony L. discovered his Toronto, ON crawl space was in disrepair, he knew ignoring the problem would only make it worse. Tony contacted Clarke Basement Systems, and their representative Claude Mathieu went out to diagnose the situation.

After examining the property, Claude was able to recommend several crawl space repair products, including the CleanSpace liner and a SaniDry high efficiency dehumidifier. Primary Foreman Jose Martinez and his team arrived on the scene to perform the installation and completed the project quickly and efficiently. Tony was grateful to Clarke Basement Systems for their hard work and courteous service, and he was very pleased with the outcome.