Proudly Serving Greater Toronto including - Mississauga, Markham, Toronto & nearby

Testimonials for Clarke Basement Systems

Every time I contacted Clarke Basement, they were on time and returned any calls promptly, and if i had any questions they answered the questions personally. I believe the job was done very professionally and the two installers had no problem with me watching them doing the work and answered any question I had. I'd recommend Clark Basement Systems to almost anyone!
Scott F. of Missisauga, ON
Wednesday, September 21st
We had a small leak in our basement window and when we opened up the dry wall to find out the source of the leak we found that there was a bunch of mold behind the drywall and as we took off more and more drywall we found more and more mold.  And we have small children so obviously this was a big concern for us. So we ended up taking off all the drywall in our basement and in the process we found that the basement had leaks all over our basement. Originally, we thought we would have to do some sort of outside drainage system. But we were refrred to Clarke and Clarke was able to offer a system from the inside of our basement that would essentially tell the water that we're not going to try to keep you out -  if you have to come in, then come in but were going to channel that water where we can bring it to a sump pump and pump it out of our house and keep out basement 100% dry.  We had a great experience with Clarke Basement Systems. They were extremeley knowledgeable. They were really professional.  I love their confidence.  I'd ask them questions like ' if we ever have water down the road..' and their answer would be: 'You're not going to have water down the road'.  And I just loved that there was any sense of doubt. They knew their system worked. They were very professional. They explained everything very very clearly and they started the job exactly when they said they would start, they finished when they said they would finish it. They cleaned up every day. They were friendly. They were kind to my kids and they were really a pleasure to work with.  I would absolutely recommend Clarke to my friends. It's amazing because I told my friends when we first came to this house there was kind of an off smell to the basement.  We just sort of thought this is how basements are - they're damp, they have funny smells, they're not like the rest of the house. Now that they've been down there and they've done their work, our basement is dry as a bone.  It smells like a regular room in our house and we feel completely confident that we're not going to have any water and we can go back to living our lives and enjoying the space again.
Joni of Toronto, ON
Tuesday, January 22nd
Elizabeth from Toronto called on Clarke Basement Systems for help with her wet basement. From the initial proposal and assessment and throughout the entire process, our specialists explained all the repairs and provided literature to explain all the work that needed to be done. They got the job done quickly and efficiently so that the family could enjoy their dry space in no time!
Elizabeth of Toronto, ON
Tuesday, July 10th
Debbie, a customer from Toronto, offers her feedback about the great experience she had with Clarke Basement Systems.  She was impressed with how quickly they could do the work (the installers came the following week), and how clean the installers left the area.  There was no mess, and they left a very clean installation of drywall. She had a TripleSump installed with a triple battery back up to solve her water problems.  She says the instructions were easy to understand and everything was explained to her in detail. Another satisfied customer from Clarke Basement Systems!
Debbie of Toronto, ON
Tuesday, January 22nd
After being satisfied with previous waterproofing services performed by Clarke Basement Systems, Jim from Markham, Ontario decided to call us when he discovered a wet carpet in his basement. Rather than just fixing the problem, our specialists were able to inspect the home’s water issues and suggest solutions, including perimeter drainage and proper use of a window well. Jim is now educated on how to prevent future water problems and is able to enjoy a dry basement!
Jim of Markham, ON
Tuesday, July 10th
Pam K. of Stouffville, ON
Tuesday, July 9th
Richard, and I live in Whitchurch Stouffville. A referral, a friend of ours used Clarke and suggested we give them a call, which we did. Ya we had a crack in our foundation in our basement, and it was leaking into our basement and actually into our other room where we had carpet and stuff. Well it was a great experience right from the start. Right from the phone call, initial phone call, but what really impressed me was we set up an appointment with the consultant, but they emailed a package out before, talking about the company and how they were going to repair our leak, which I was impressed with. We had that come in the mail and then the consultant came and he was very professional. He went through it throughly with us, trying to figure out how to solve our problem and gave us a quote that we were very impressed with. Well its not as damp of course, and theres no water running into our basement anymore and its a lot better. Professional! From start to finish. from the initial phone call, to the meet and greet, to the job being done. It was seamless. How conscious they were. they were laid back, not pushy and explained everything very throughly. 
Richard B. of Stouffville, ON
Thursday, May 25th
Paul: Hi, I’m Paul at Canadian Concrete levelling and I am here with Ian Rogers from Silverline Helicopter. Thank you for having us here to look after your repairs.   Ian: Thank you for coming!   Paul: So we’re repairing a sinking office area, sinking down towards the outside wall and were using our patented Polylevel system to lift and level the floor for you. I know you explored a bunch of options for doing the repair, how did you come to decide to use us?   Ian: Well, i decided on you guys because I had looked at Mud Jacking before and while it probably may have worked I was most concerned about the disruption to the office. The system required that we would have to punch some holes in the wall so that they could access the areas that needed to be lifted. i was also concerned about the mass that was involved. With your system, i learned more when you came and told me about it, i have also accessed the information on your company on the internet, learned as much about your system that way. I gave you a call and then you came in. You're system is very un intrusive, even from a standpoint of lack of mass the leftovers seemed to be pretty much minimal. there was very little evidence that you guys were even there.    Paul: I know I was trying to explain it all to you when I was here. It is hard to describe the process, but now that you're here, you've actually seen the process being done, and how quick it is.   Ian: Ya, well I mean you guys don’t have the same amount of pressures. You are not trying to force the same amount of stuff through the pipe, so you have a much smaller hose and a much longer hose, the other guys didn’t have that, so the other guys would have had to go through the walls and it was going to be very disruptive.    Paul: Ya we have a 300 foot line on the truck so we can get to a lot of places, and the holes are only the size of a penny. Well again, thank you for your business, and I know you'll be happy with the repairs.   Ian: Yes its been something thats been bothering me for quite some time. It was never a hazard to say, but optically it was quite bad.    Paul: Especially in such a meticulous precision business that you're in.   Ian: Ya and for us what a customer sees is very important when they walk into a door, and when they see that the floor had sunk its not good for us. I very much appreciate it!   Paul: thank you for your business!
Silverline Helicopters, Ian R. of Holland Landing, ON
Friday, June 16th
We initially contacted Clarke basement systems approximately 5 years ago when the basement took on water. They came out and did a phenomenal job. At the time they recommended we do the entire perimeter of the house. We declined and only did the area where the initial problem was. It worked and worked 100%. Until now. This summer we had water enter the basement in 2 other areas. Called Clarke to come back and indeed, do the entire perimeter. It was a TON of work because now that meant doing the finished part of the basement. The crew came in and were amazing. They worked so so hard. They were very respectful of our property and took care to be the least disruptive as possible. The job is now 100% completed and we're thrilled. Thank you so much for a job well done. PS... If they recommend doing the entire perimeter, I'd suggest following their recommendation. They know what they are talking about. It's not your classic "upsell". Thanks again. 
Ramona S. of Peterborough, ON
Thursday, June 13th
Loretta W. of Keswick, ON
Friday, May 22nd
Helen C. of Brechin, ON
Friday, March 23rd
Sharon H. of Allenford, ON
Monday, February 12th
Bruce C. of North Kawartha, ON
Friday, November 2nd
There was a corner in the basement of Gary M.'s Mississauga, ON home where a water puddle would mysteriously form every time it rained. Gary was puzzled by the fact that there were no other signs of water intrusion on the walls or ceiling. After doing some research online, he called Clarke Basement Systems for help. In this video we speaks about the entire experience, from the first inspection all the way through completion Gary is also very happy with the results. His basement is now dry all the time, rain or shine.
Gary M. of Mississauga, ON
Wednesday, March 8th
Dalia C. of Toronto, ON
Friday, May 22nd
Testimonial Photo by Jim P.
Hi Billy,   Please let me know if it’s normal for your customers to stand back and stare at your work? I’ve been guilty of this multiple times today! I still can’t get over how super impressed we are with how the job turned out. You and your helper have far exceeded our expectations. We thought long and hard about what to do with our sinking patio, spending many hours researching and discussing our options before finally deciding to hire Canadian Concrete Leveling. Following the completion of the project today we are 100% satisfied with our decision. We would recommend you and your company to our friends and family.   Thank you so much!! Jim & Nat
Jim P. of Stoney Creek, ON
Friday, July 14th
Hey Robert – just a quick note that we are still very happy with our basement system and the we are VERY happy we have it installed before all this rain comes in tonightJ   Thanks again for being at that trade show!   Kelly
Kelly & Peter P. of Priceville, ON
Wednesday, June 21st
i want to thank Matt for coming by and fixing those little holes in our new crawlspace floor covering before they became big holes.  I also appreciate the roll of tape he left so we can catch other little tears and holes in the coming years before they too become larger problems. Still love going down there and NOT smelling the earthy damp smell which we used to experience! THANKS!  
Barb D. of Milton, ON
Tuesday, August 2nd
Testimonial Photo by Andrew S.
Clarke is completely professional. They do top notch work. It was so easy to deal with the office. The service was amazing and the end result was even better
Andrew S. of Toronto, ON
Monday, February 13th
I had a serious water issue in my finished basement and called CBS to investigate. Am I ever glad I did! The work was extensive to fix the issues and it was a real pleasure to work with Lucio, Dimitri and Damien. They worked tirelessly on the project, came up with solutions to last-minute issues, kept me abreast of everything that was going on, and were just fabulous to work with. The experience exceeded my expectations. Thank you Lucio, Dimitri and Damien for everything you did!
Jane F. of Toronto, ON
Tuesday, October 12th
Hi Paul, I wanted to give you a big thank you for pulling together a team of professionals for our interior basement waterproofing project.  As you are aware during our basement renovation we came across water on one wall of the basement.  Having already done an exterior solution we opted for the interior solution for final peace of mind.  Paul Mendell (our Project Manager from Clarke Basement Systems) was able to review the area and along with his production team (Rob Trevisan) was able to pull a team of three people (led by Jose Martinez) together within  very short notice in order to get the work done in one day!  The work was done in a timely matter, was clean and efficient, with little disruption to the other basement renovations that were happening at the same time. This far exceeded our expectation and allowed us to move forward with the balance of the basement project! Thank you again for helping us and providing such a quick turnaround.   Trevor    Trevor Katz Office Central Inc.
Trevor K. of Toronto, ON
Tuesday, June 27th
Testimonial Photo by Duncan M.
Hi Kyle,   I Just stopped by 1222 Abbey in Pickering where you did the lift this morning. Duncan is super happy with the work you guys did and your cleaning up and attention to detail. He told me that you talked to him about the garage as well and I'm going to give him a quote for that. Thanks again for the great job that you guys do – and let the other guys on your crew know as well.   Thanks again,Chris Luke    Clarke Basement Systems  Foundation Supportworks of Ontario  Cell #4167054861 (texting welcome) Office #8664881988  
Duncan M. of Pickering, ON
Thursday, June 22nd
As we told Chris Luke we had two prior estimates. Clarke Basement Systems seemed to make more sense to us. Chris was amazing, the only rep to measure the lean of the floor, the booklet sent out ahead of the appointment seemed over the top in quality, but after reading it, I understood what your product was. Clarke Basement Systems was the cheaper of the 3 estimates, but that is not why we chose Clarke Basement Systems, we felt Clarke Basement Systems would suit our needs the best. The fact that it was the least expensive was just a bonus. We were very happy with the overall job, I've even inscribed Clarke Basement Systems in the cement before it cured, so that a future owner will know who did the work. We are very pleased with the work.
Linda L. of Oshawa, ON
Thursday, May 23rd
Testimonial Photo by Bethany W.
Hi Paul,   Just wanted to thank you and your guys for the great job done in our backyard! It's exactly what we wanted. The guys were very professional and worked really hard. We will definitely recommend your company. Thanks again!    Bethany & Daniel
Bethany W. of Thornhill, ON
Monday, May 29th
Testimonial Photo by Mary T.
Your men did a great job. They were friendly and polite and took the time to explain what they were going to do. The pool deck looks better than what I expected. They did a great job of cleaning up. It is amazing that they could work and produce such great results in this terrible heat. 
Mary T. of Woodbridge, ON
Wednesday, August 10th
Hello Chris,   I hope all is well, I would like to say that I am glad I decided to go with your company. The pumps are working well and I finally learned how to live with the pumps going off as often as they do.   First of all I would like to apologize for my previous e-mails, the team that installed the pumps did a great job from start to finish, taking the time to explain how everything worked.   I would like to say thank you to you and the team for an excellent job.    Regards,   Alberto
Alberto C. of Ashburn, ON
Tuesday, September 4th
Testimonial Photo by Victor D.
Hello Billy,   I can’t thank you enough for the excellent job you have done with your team at my house. You were professional, fast and very accommodating to my needs. I have never seen anything like this before, and you can be sure that I will recommend your company to anybody I know who needs this kind of work.   Regards, Victor Dvoracek  
Victor D. of Newmarket, ON
Wednesday, June 21st
Hi Rob,  I just wanted to thank you for coming by today on behalf of Clarke Basement Systems to provide advice on the most efficient way to resolve the issue with water seepage in the basement of my home.  I appreciate all the info that you provided and feel confident that your company is the right choice for this job.  Thanks again, Diana Kowalchuk 
Diana K. of Peterborough, ON
Tuesday, March 5th
After having Rob come over and inspect our house I have to say how pleased and what a pleasure it was to meet him. He is a straight shooter with qualities that are far and few these days. His knowledge is incredible and his explanation of everything as he assessed the house was informative and made sense. Thoroughly impressed and should we hear of anyone needing basement work or house levelling contracting, your company will be strongly suggested! Keep this guy around!
Lee P. of Barrie, ON
Wednesday, June 15th
Testimonial Photo by Wally B.
   “We have never written a review before, but felt compelled by this company and their product to do so. Our search for a contractor to repair our cracked and sinking foundation began three years ago. The parade of pick-up trucks with guys and their clip boards began. Of the contractors that did return our calls and show up, they gave us one different idea after the other on how to solve our foundation problem. None of them had a feasible solution. Year three, and one more search on the internet, we found Clarke Basement Systems. At first it seemed too good to be true; it looked like they had the system that would solve our problem. From the very first contact with this company we knew they where different from all the other contractors we had dealt with. Their sales rep, Chris, came to our home on time with a computer in hand and an answer to our problem. Foundation push piers were recommended to stop the sinking foundation, and they would attempt to raise our home to its original position. The owner, Don, with his crew showed up on time and worked on the job until it was completed. Four days later, the sinking corner of our home had been lifted back to level! The property showed virtually no signs of damage. They were professional every step of the way. We would highly recommend this company to anyone who has a similar problem, or for that matter, any issue with their foundation or basement.” - Mr. and Mrs. Byam 
Wally B. of Norland, ON
Wednesday, January 24th
Total testimonials : 340

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