Paul: Hi, I’m Paul at Canadian Concrete levelling and I am here with Ian Rogers from Silverline Helicopter. Thank you for having us here to look after your repairs.
Ian: Thank you for coming!
Paul: So we’re repairing a sinking office area, sinking down towards the outside wall and were using our patented Polylevel system to lift and level the floor for you. I know you explored a bunch of options for doing the repair, how did you come to decide to use us?
Ian: Well, i decided on you guys because I had looked at Mud Jacking before and while it probably may have worked I was most concerned about the disruption to the office. The system required that we would have to punch some holes in the wall so that they could access the areas that needed to be lifted. i was also concerned about the mass that was involved. With your system, i learned more when you came and told me about it, i have also accessed the information on your company on the internet, learned as much about your system that way. I gave you a call and then you came in. You're system is very un intrusive, even from a standpoint of lack of mass the leftovers seemed to be pretty much minimal. there was very little evidence that you guys were even there.
Paul: I know I was trying to explain it all to you when I was here. It is hard to describe the process, but now that you're here, you've actually seen the process being done, and how quick it is.
Ian: Ya, well I mean you guys don’t have the same amount of pressures. You are not trying to force the same amount of stuff through the pipe, so you have a much smaller hose and a much longer hose, the other guys didn’t have that, so the other guys would have had to go through the walls and it was going to be very disruptive.
Paul: Ya we have a 300 foot line on the truck so we can get to a lot of places, and the holes are only the size of a penny. Well again, thank you for your business, and I know you'll be happy with the repairs.
Ian: Yes its been something thats been bothering me for quite some time. It was never a hazard to say, but optically it was quite bad.
Paul: Especially in such a meticulous precision business that you're in.
Ian: Ya and for us what a customer sees is very important when they walk into a door, and when they see that the floor had sunk its not good for us. I very much appreciate it!
Paul: thank you for your business!
Silverline Helicopters, Ian R. of Holland Landing, ON
Friday, June 16th