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"Copy of e-mail that I sent on Dec 3, 2015:Steve and Rob,I just wanted to let you know how pleased we were with Dave and his crew..."
Copy of e-mail that I sent on Dec 3, 2015:Steve and Rob,I just wanted to let you know how pleased we were with Dave and his crew. They were very professional and knowledgeable, completed the work on time especially considering the cold and wet weather and paid particular attention to protecting our lawn and gardens, re-setting our garden walls with the new drainage and cleaning up everything. They provided us with excellent service and actually turned the waterproofing projects into a rather pleasant experience. It was also great to have good people working for us that were proud of their work and made sure that we were satisfied customers.
"I appreciate all the info that you provided and feel confident that your company is the right choice for this..." Read Full Testimonial
"The Salesman Rob was very friendly, and explained everything very thoroughly in terms that I can even..." Read Full Testimonial
"Not easy work but we are very pleased!" Read Full Testimonial
"we have experienced a very good relationship with Clarke through you and the efficient work crew that did the..." Read Full Testimonial
"They worked very hard in a nasty, hard to get into area, all while keeping a happy attitude." Read Full Testimonial
""The team was very knowledgeable and professional in the execution of the task to insulate and damp proof the..." Read Full Testimonial
With many years of experience in the construction, maintenance and home inspection fields, Robert has grown a fundamental understanding of the building envelope. With Robert's knowledge and experience, he has a great understanding of what can go wrong in a home and how to properly correct it.
Robert first came to Clarke Basement Systems & Foundation Supportworks of Ontario as a customer having discovered foundation issues in his own home. Having been thoroughly impressed with the companies approach, solution and degree of accountability, Robert later sought out Clarke Basement Systems & Foundation Supportworks of Ontario for employment. He started by working on installation crews learning specific processes, and gaining valuable product knowledge. Learning the fundamentals is important to Robert's process. Robert then took an opportunity to join the Systems Design Specialist team.
Robert very much enjoys helping home owners solve their basement issues correctly and permanently. Maintaining and even improving the value of a home. Having experienced firsthand how stressful a basement issue can be and what a relief a proper solution is, Robert's approach, and attention to detail is a welcome asset to Clarke Basement Systems & Foundation Supportworks of Ontario.
A home in Toronto, Ontario had water entering through the foundation wall slowly. It was leaking in through the side and front walls making the space in the basement unhealthy and smelly. As most water leaking situations, the family was uncomfortbale and wanted to get it fixed before it got worse.
The homeowner called Clarke Basement Systems and talked to Rob Malcomson, who explained everything that was going to be done to the home. Don Clarke and his team came in and dug out the areas where the water was coming through. They did an entire exterior waterproofing. They installed Liquid rubber on the wall to cover any cracks and leaks, drainage matting on the walls to direct any water away from the home and back into the ground. New weepers were installed on the outside of the home to relieve any pressure against the wall. When they completed the waterproofing they filled in the hole and gave the customer the guarantee there would no longer be leakage. The Basement is now dry, with no water entry!
A home in Markham, Ontario, had a small window well. The window well was not draining properly, causing water to collect and seep into the house through the window. The water was causing stains on the wall and floor, as well as creating a wet basement.
The homeowner called Clarke Basement Systems and talked to Rob Malcomson, who explained the solution. Don Clarke and the team installed the SunHouse™ window well in replace of the old window well. They are enclosed window wells with a cover to stop water from entering the well and the home. New drainage was installed to Weepers on the exterior of the house, ensuring any water entry will drain properly. The customer was happy that there is no water entering through the window and now has more light reflecting into the basement space.
A home in Stouffville, Ontario, had a crack in the basement wall. The crack was allowing water to leak into the basement and onto the floor. A tenant was living in the basement, and they were worried it would worsen and cause damage to their belongings. The owner was worried about the leaking and didn't want there to be disruption to the home and their wallet.
The customer called Clarke Basement Systems and spoke to Rob Malcomson, who explained the simple solution to the problem. Mark Dougherty and the team installed FlexiSpan® Crack Repair System on the crack. The FlexiSpan® seals up cracks and moves with the wall to prevent any water entry.
The tenant was satisfied that they no longer have to be concerned about water potentially damaging their living space. The Landlord was very happy about the resolution being simple and cost-effective.
Our customer in Peterborough, Ontario, had an issue in the basement of their home. There was a persistent amount of water entering the space. Rob Malcomson, System Design Specialist, came up with a solution to waterproof their area. Foreman, Jose M installed:
WaterGuard® Drainage System and ports
ThermalDry® Wall Membrane
The WaterGuard® Drainage System is set beneath the floor to release the hydrostatic pressure. This system channels any water collecting into the existing sump pump.
Our customer was delighted that they could now finish their basement with a piece of mind.
A customer in Peterborough, Ontario, contact Clarke Basement Systems regarding an issue in their basement. There was a persistent amount of water that would enter into their home. Rob Malcomson, System Design Specialist, spoke with our customer and provided a waterproofing solution. Jose M, Foreman, installed:
WaterGuard® Drainage System and ports
ThermalDry® Wall Membrane
The ThermalDry® Wall Membrane in placed over the perimeter of the exterior walls. This system captures any condensation and water and stops it from entering the space. The foil lining reflects heat back into the room eliminating the level of humidly and lowering heating costs.
Our customers were thrilled to have a permeant solution for their water seepage issue.
This caving foundation wall in Lakefield, Ontario, was a significant concern for our customer. The primary worry was that the wall would cave in resulting in a costlier repair. To stabilize the wall our team installed CarbonArmor®, to secure the wall from any further movement. ThermalDry® Insulation was placed over the foundation of the walls to funnel any water or moisture collected into the WaterGuard® Below-Floor Drain. WaterGuard® was installed below the floor to capture groundwater seepage and help with the hydrostatic pressure. Both of these systems direct the water collected into the SuperSump® Premier Sump Pump System. By correctly assessing the issue our team was able to provide a permanent waterproofing solution for our customer.
A home in Lindsay Ontario had slow seepage of water in the basement for a long time. With constant leaking, mould started to grow, along with a loss of baseboards and a presence of bad odours.
Clarke Basement Systems came in and removed all of the existing unhealthy wall. We installed our WaterGuard® Below-Floor Drain around the perimeter of the basement along with ThermalDry® Basement Wall Insulation to ensure any water entry above the floor line would be captured. The basement is now dry, warrantied and healthy and the customer is relieved.
The customer wanted to eliminate the amount of water that was entering into the home. We mounted ThermalDry® Wall Membrane around the perimeter of the basement to protect the walls from any moisture or condensation. This system also helps insulate the space allowing the home to be warmer in the winter months and less humid in the summer months.
A home in Dundalk, Ontario, was purchased with some issues. There was water entering in the basement causing sagging floors and making the basement extremely unhealthy. They purchased this home for their daughter, and the parents wanted it to be healthy and levelled before she moved in.
The customer called Clarke Basement Systems and talked to Rob Malcomson, who explained all that needed to be done to make the home healthy. Jose and the team came in and installed a WaterGuard® Below-Floor Drain around the perimeter of the floor to direct the water into the newly established SuperSump® Premier Sump Pump System. They introduced the ThermalDry® wall membrane on the walls to lead water and moisture into the WaterGuard® system. SmartJacks™ and supplementary beams were installed under the sagging floors to support the floor above. The house value is now improved and the family is happy about a dry healthy basement with level floors.
A home in Barrie, Ontario had water problems in the basement. There were cracks on the walls allowing water entry and an unreliable sump pump. The water was causing a wet carpet and staining on the baseboards, making the environment very unhealthy. They needed an upgrade to rid them of these problems.
The customer called Clarke Basement Systems, Rob Malcomson, the inspector, explained the job that we would do to the home. Don Clarke and the team came in and installed FlexiSpan® Crack Repair on all the interior and exterior cracks of the foundation. They established a SuperSump® Premier Sump Pump System to collect any water or moisture from the basement.
The customer had previously signed a contract with another company and felt pressured into it. They were not confident with other company and felt nervous about making the wrong decision. They kept the appointment with us and was very glad they did. The customer was very impressed and confident about their decision to have us do the needed corrections. We came to the rescue and customer was very pleased with the work done.
A townhouse in Barrie, ON, had water entering in through the back corner of the basement. The basement was rented out to a tenant – they couldn't use the space while water was coming in. The homeowner needed to get this water issue resolved to protect the house and make sure the tenant could live in a dry, healthy environment in the basement apartment.
The homeowner called Clarke Basement Systems to fix this problem. An appointment was set up with Rob Malcomson. He confirmed the water was entering through a floor-to-ceiling crack in the wall. Ali Fereidouni and his installation team took away the insulation and installed FlexiSpan® on the wall where the water was seeping. Problem fixed! The owner was happy about the warranty, and the tenant was pleased to be able to use the space again without any issues. Now the home is protected from leaks in the basement.
Homeowners in Brechin, Ontario, had an issue with the condition of their crawl space. The owners were in the process of putting the house on the market and wanted to make sure the house was looking and functioning at its best. They noticed the crawl space had become very wet, unhealthy and unsightly. They needed a fast and reliable solution.
Rob Malcomson, a System Design Specialist, was able to prepare a safe solution to the problem. Lucio Flores, Installation Foreman, and his team installed a system that would make the crawl space clean and dry:
CleanSpace® and our Drainage Matting System were used to encapsulate the area sealing away ground moisture and controlling humidity in the home. ThermalDry® Wall Membrane R20 was used on all exterior walls and header spaces to help save energy and make the crawl space warmer in the winter.
With the project complete, the homeowners were able to list their house for sale with a clean, dry bill of health for their crawl space that included a transferrable warranty to the new owners.
A customer in Brechin, Ontario, contacted our company regarding the condition of their crawl space. They wanted to improve the livability and were concerned with the level of humidity.
After speaking with Rob Malcomson, System Design Specialist, they agreed on a system to encapsulate the space. Jose Martinez, a Foreman, installed:
CleanSpace® Crawl Space Vapor Barrie and drainage matting
ThermalDry® Wall Membrane
A CleanSpace® Crawl Space Vapor Barrie and drainage matting were installed to trap the moisture below. It keeps your space dry and protects your structure and insulation from rot and mould.
Our customer was thrilled to have a healthy and reliable crawl space. They were no longer worried about the humidity level with the new encapsulation system. Going forward they now are worry free!
A customer living in Brechin, Ontario, called us regarding the condition of their crawl space. They wanted to bring the humidity level down along with making the area more liveable. They decided to call Clarke Basement Systems.
After speaking with Rob Malcomson, System Design Specialist, they knew they made the right choice. Jose Martinez installed:
CleanSpace® Crawl Space Vapor Barrie and drainage matting
ThermalDry® Wall Membrane
The ThermalDry® Wall Membrane System works by insulating the area and keeping the space warm by reflecting heat. This product creates a more heated crawl space while effectively keeping out any water or moisture.
Our customer was no longer worried about the condition of their crawl space. They are pleased with the work done and are happy they called Clarke Basement Systems!
A home in Angus, Ontario, had water entering into the basement through one wall persistently over time. The water was causing issues with family storage and was causing concern about mould growth. The customer did not feel comfortable in the basement and was worried about storage space as well as the mould growth creating an unhealthy environment.
The customer called Clarke Basement Systems to solve the problem. Rob Malcomson went in to inspect the wet basement and noticed that they had an old sump pump that was no longer doing the job. Jose M and the team installed a WaterGuard® Below-Floor Drain, relieving pressure from beneath floor and collecting water entering the basement space. CleanSpace® Vapour Barrier was installed on the walls to receive any water entry above the floor line and direct it to the WaterGuard that would then drain towards the installed TripleSafe™ Complete Sump Pump System. The sump pump manages the water volume collected by the entire system. There is a battery backup to assure function continues in case of pump failure or power outage. We removed all of the old damaged walls stained with water and mould, making this space healthy again. The customer now has a dry, healthy basement for storage. A 25-year transferable warranty protects it.
A home in Angus, Ontario, had water leaking through multiple locations of the basement when it rained and when the snow thawed. This unwanted water was causing damage to the wood framing and walls. The home was becoming unhealthy, and the homeowners were spending too much time worrying about the problem.
The customer called Clarke Basement Systems, and Robert Malcomson told them the steps to waterproofing their home. Luke Haverkort and the team came in and installed a TripleSafe™ Complete Sump Pump System, WaterGuard® Below-Floor Drain and ThermalDry® R20 Insulation. ThermalDry keeps the heat inside the home during the cold months, collects any water & moisture from the walls, and directs it into the WaterGuard. The WaterGuard pushes the water into the TripleSafe and ejects it away from the home.
The Customer is very satisfied that the basement is now waterproofed and healthy.
This homeowner had previously repaired a foundation crack in their basement, to no avail. Thankfully, Clarke Basement Systems came to their rescue and installed a FlexiSpan® Wall System. This system is a permanent solution which shields the basement against water seepage. Water is given a drainage route into a dry well located at the base of the crack. The crack is sealed, leaving the homeowner and their basement protected.
We lifted a backyard slab on grade that was sloping towards the house using our PolyLevel® Injection. This helped prevent water entering the basement after a big rainfall. We lifted the slabs nearly 1 inch to ensure they sloped away from the house and then sealed the gap between the slab and the house with NexusPro® Sealant.
This homeowner was constantly frustrated with the pooling water in their cottage crawl space in Kapigog Lake. We installed a full encapsulation, which is one of the most cost-effective ways to improve your home and protects from mould and rot. A SmartSump® Premier Sump Pump System and UltraSump® Battery Back-Up was installed so that the crawlspace would stay dry in case of a power outage or pump failures.
A home in Oro Medonte had a very unhealthy, musty smell all over the house caused by their crawlspace condition. This space was wet, musty, and starting to mould. Due to obvious health reasons, the homeowner could not use the home in the current condition. Until this problem met a solution, the homeowner could not move back into his house.
The customer called Clarke Basement Systems to come up with a solution so they could solve the problem quick. Rob Malcomson took a good look and explained to the customer the whole procedure that would be done. Jose Martinez and the team came in and installed CleanSpace® encapsulation to separate earth moisture. Drainage matting was put in to allow water to move under encapsulation to sump pump location. Re-grading of the dirt floor was done to let water to flow to the sump pump. We removed the debris to clean up the space prior to encapsulation. SmartJack® Floor Solution was installed to secure the crawlspace and replace the old beam that was settling. The customer was able to move back into home and the space is now managed and healthy, no smells and supported with warranty.
A home in Orillia, Ontario, had water entering into the basement for an extended period. The water was causing the basement to be unusable, smelly, and ruined the interior walls & floor. The homeowner did not feel comfortable leaving home to go out of town, in case the old sump pump failed again.
The customer called Clarke Basement Systems and spoke to Rob Malcomson, who explained the work. Lucio Flores and the team came in and installed a WaterGuard® Below-Floor Drain, SuperSump® Premier Sump Pump System, ThemalDry® Wall Membrane, and a Double Pump System. The ThermalDry® wall membrane captures all the moisture and water from the walls and directs it into the installed Watergaurd. The WaterGuard® then directs the water into the SuperSump® to handle the volume. We established a Double Pump system in a different location due to the high amount of water entering the home.
The waterproofing systems allow the customer to have a peace of mind that the home will stay dry if they leave town. They also can use the space without worrying about water damage.
A home in Cumberland Beach, Ontario, had a block wall failure causing the crawlspace to become unhealthy. The wall needed stabilization to avoid the water seepage and keep the house stable. With the constant moisture in the area, it was causing rot, mould and odour. Over time with the pooling of water, it was causing the home value to decrease and ruining the rest of the home slowly.
The customer called Clarke Basement Systems, and Rob Malcomson told them the process of our solution. Don Clarke and the team came in and installed CleanSpace® Vapour Barrier, drainage matting, ThermalDry® insulation, TripleSafe™ with UltraSump® Battery Back-Up and GeoLock™ wall anchors. Thermaldry® R20 installed on all exterior walls to collect water and direct it to the CleanSpace® and drainage matting installed on soil floors. The Triplesafe sump pump was connected in a low spot located in the crawlspace to collect any water and push it out away from the house. GeoLock™ wall anchors mounted on exterior walls for stabilization.
The customer is extremely satisfied with the job. The home's value has been saved, and the health of the house has significantly improved. The customer has a Peace of mind with our warranty as well.
For many years our customer had water seepage coming through the floor-wall joints. Our WaterGuard® Below-Floor Drainage System was installed to collect groundwater and relieves the hydrostatic pressure from beneath the home.
This customers crawlspace in Brechin, Ontario had been taken over by critters both large and small. Clarke Basement Systems was called to take care of this problem and make sure it would not happen again. A cleanup, encapsulation was performed giving protection from mould and rot, and will also be inhospitable to termites, cockroaches, ants, crickets, and many other pests that need excess moisture to survive. We also sealed all access point that the critters had been entering through. This crawlspace is now a healthy, usable space and the customer is relieved.
This crawlspace in Orillia, Ontario had a history of floods. On the day of installation, there was more than a foot of water to evacuate before production could start. We installed a SuperSump® Premier Sump Pump System to control water seepage and the CleanSpace® Crawl Space Vapor Barrier to prolong the health of the floor joists. Now this space is used as a reliable storage space for the customer.
This customer had recently purchased a hotel in Orillia, Ontario. Along with the purchase came a couple of water issues that was restricting the business from flourishing.
We fully waterproofed the exterior along and added necessary window wells assuring no further leakage into the hotel.
The homeowner in Bracebridge, Ontario was fed up with their very wet basement that had been leaking for many years. With years of water damage causes many other issues for a home and the customer wanted to make sure there would not be any other problems in the future.
A full perimeter WaterGuard® Below-Floor Drain and the CleanSpace® Vapor Barrier were installed to keep any seeping water out of the basement. We also installed a TripleSafe™ Complete Sump Pump System to cover all bases concerning pump failure or power outage.
A homeowner in Oro Medonte had purchased a home to later find out there were wet basement issues that had not been disclosed. This is something that happens often and we understand how frustrating it can be, so when we were contacted to do the project we were happy to help.
A full perimeter system WaterGuard® Below-Floor Drain was installed to ensure there would be no flooding of water in the basement. We also installed CleanSpace® Vapour Barriers to prevent water vapour and humidity from passing through. To finish the project we installed a new reliable SuperSump® Premier Sump Pump System to control the water collected. This customers investment has been saved, and the family now has a healthy basement to enjoy.
This Mississauga homeowner was troubled with a crack that was allowing water into the basement space. A FlexiSpan® crack repair was installed to stop the water entry issue. The customer was very happy that it could be solved from the interior at less cost than he was expecting. The problem was solved with warranty.
This Cookstown, ON customers basement had been finished when they discovered there had been seepage going on for some time. This resulted in the loss of their floors and lower walls. After inspection it was decided that a full perimeter of WaterGuard® Below-Floor Drain and CleanSpace® Vapour Barrier would be installed, protecting the full basement from further issues. This customer was able to finish her basement again with confidence knowing they were protected with a transferable warranty.