With many years of experience in the construction, maintenance and home inspection fields, Robert has grown a fundamental understanding of the building envelope. With Robert's knowledge and experience, he has a great understanding of what can go wrong in a home and how to properly correct it.
Robert first came to Clarke Basement Systems & Foundation Supportworks of Ontario as a customer having discovered foundation issues in his own home. Having been thoroughly impressed with the companies approach, solution and degree of accountability, Robert later sought out Clarke Basement Systems & Foundation Supportworks of Ontario for employment. He started by working on installation crews learning specific processes, and gaining valuable product knowledge. Learning the fundamentals is important to Robert's process. Robert then took an opportunity to join the Systems Design Specialist team.
Robert very much enjoys helping home owners solve their basement issues correctly and permanently. Maintaining and even improving the value of a home. Having experienced firsthand how stressful a basement issue can be and what a relief a proper solution is, Robert's approach, and attention to detail is a welcome asset to Clarke Basement Systems & Foundation Supportworks of Ontario.
A home in Toronto, Ontario had water entering through the foundation wall slowly. It was leaking in through the side and front walls making the space in the basement unhealthy and smelly. As most water leaking situations, the family was uncomfortbale and wanted to get it fixed before it got worse.
The homeowner called Clarke Basement Systems and talked to Rob Malcomson, who explained everything that was going to be done to the home. Don Clarke and his team came in and dug out the areas where the water was coming through. They did an entire exterior waterproofing. They installed Liquid rubber on the wall to cover any cracks and leaks, drainage matting on the walls to direct any water away from the home and back into the ground. New weepers were installed on the outside of the home to relieve any pressure against the wall. When they completed the waterproofing they filled in the hole and gave the customer the guarantee there would no longer be leakage. The Basement is now dry, with no water entry!
A home in Markham, Ontario, had a small window well. The window well was not draining properly, causing water to collect and seep into the house through the window. The water was causing stains on the wall and floor, as well as creating a wet basement.
The homeowner called Clarke Basement Systems and talked to Rob Malcomson, who explained the solution. Don Clarke and the team installed the SunHouse™ window well in replace of the old window well. They are enclosed window wells with a cover to stop water from entering the well and the home. New drainage was installed to Weepers on the exterior of the house, ensuring any water entry will drain properly. The customer was happy that there is no water entering through the window and now has more light reflecting into the basement space.
A home in Stouffville, Ontario, had a crack in the basement wall. The crack was allowing water to leak into the basement and onto the floor. A tenant was living in the basement, and they were worried it would worsen and cause damage to their belongings. The owner was worried about the leaking and didn't want there to be disruption to the home and their wallet.
The customer called Clarke Basement Systems and spoke to Rob Malcomson, who explained the simple solution to the problem. Mark Dougherty and the team installed FlexiSpan® Crack Repair System on the crack. The FlexiSpan® seals up cracks and moves with the wall to prevent any water entry.
The tenant was satisfied that they no longer have to be concerned about water potentially damaging their living space. The Landlord was very happy about the resolution being simple and cost-effective.
It’s a great feeling when you find that perfect home. You can finally start to settle in and make the place your own, but unfortunately, sometimes there are issues that even new houses are struck with.
Customers in Cavan, Ontario, had recently purchased their first brand new home. They were excited to have the space to grow their family, but after only a couple of years, they were getting water in their basement. Frustrated and unsure of what to do, the new homeowners decided to give Clarke Basement Systems a call.
System Design Specialist Rob Malcomson met with the homeowners and inspected their basement. He discovered the sump pump the customers already had wasn’t getting all the water. He designed a system to guide the water to the sump, and a date was set for the repair.
Foreman Lucio Flores first installed a full perimeter of our WaterGuard® Drain System to catch water at the floor/wall joint and guide it to the sump pump. To drain water from the walls, the space was encapsulated with ThermalDry® Wall Membrane, helping the basement retain heat.
The customer is looking forward to finally using their basement. They are excited to grow their family and can do so knowing their home is safe, and their investment is protected.
Our customer in Peterborough, Ontario, had an issue in the basement of their home. There was a persistent amount of water entering the space. Rob Malcomson, System Design Specialist, came up with a solution to waterproof their area. Foreman, Jose M installed:
WaterGuard® Drainage System and ports
ThermalDry® Wall Membrane
The WaterGuard® Drainage System is set beneath the floor to release the hydrostatic pressure. This system channels any water collecting into the existing sump pump.
Our customer was delighted that they could now finish their basement with a piece of mind.
A customer in Peterborough, Ontario, contact Clarke Basement Systems regarding an issue in their basement. There was a persistent amount of water that would enter into their home. Rob Malcomson, System Design Specialist, spoke with our customer and provided a waterproofing solution. Jose M, Foreman, installed:
WaterGuard® Drainage System and ports
ThermalDry® Wall Membrane
The ThermalDry® Wall Membrane in placed over the perimeter of the exterior walls. This system captures any condensation and water and stops it from entering the space. The foil lining reflects heat back into the room eliminating the level of humidly and lowering heating costs.
Our customers were thrilled to have a permeant solution for their water seepage issue.
This caving foundation wall in Lakefield, Ontario, was a significant concern for our customer. The primary worry was that the wall would cave in resulting in a costlier repair. To stabilize the wall our team installed CarbonArmor®, to secure the wall from any further movement. ThermalDry® Insulation was placed over the foundation of the walls to funnel any water or moisture collected into the WaterGuard® Below-Floor Drain. WaterGuard® was installed below the floor to capture groundwater seepage and help with the hydrostatic pressure. Both of these systems direct the water collected into the SuperSump® Premier Sump Pump System. By correctly assessing the issue our team was able to provide a permanent waterproofing solution for our customer.
We always need more space. Extra closet space, more cupboards, a bigger garage; the options are endless for additional space.
A customer in Bridgenorth, Ontario, was looking to add more storage at her cottage. She had an open crawl space below the building, but some of the sides were exposed, and it was a dirty, musty space most of the year.
She reached out to Clarke Basement Systems and met with System Design Specialist Rob Malcomson. Rob designed an encapsulation system for the homeowner, and a date was set for the repair.
Foreman Lucio Flores and his crew worked hard waterproofing the space. Drainage matting was used on the ground to help disperse water. ThermalDry® Wall Membrane was installed around the walls' perimeter to act as both an insulator and a vapour barrier. Lastly, CleanSpace® Vapour Barrier was placed on the walls and floor the help keep moisture from seeping in and giving the space a finished, clean look.
The customer is looking forward to more storage space at her cottage. The entire family has room to store their toys now without filling the living space.
A home in Lindsay Ontario had slow seepage of water in the basement for a long time. With constant leaking, mould started to grow, along with a loss of baseboards and a presence of bad odours.
Clarke Basement Systems came in and removed all of the existing unhealthy wall. We installed our WaterGuard® Below-Floor Drain around the perimeter of the basement along with ThermalDry® Basement Wall Insulation to ensure any water entry above the floor line would be captured. The basement is now dry, warrantied and healthy and the customer is relieved.
The customer wanted to eliminate the amount of water that was entering into the home. We mounted ThermalDry® Wall Membrane around the perimeter of the basement to protect the walls from any moisture or condensation. This system also helps insulate the space allowing the home to be warmer in the winter months and less humid in the summer months.
Sometimes, one thing really does lead to another, especially for a customer in Thornton, Ontario.
Andrew had used us for waterproofing his cottage, and when he was looking for some proactive peace of mind for his home, he decided to bring us back. He reached out to his System Design Specialist, Rob Malcomson, and he inspected the house.
Rob recommended a sump pump to direct water out of the home and a freeze-proof discharge line to get it there. He already had a sump pump, but it was old and failing, and he feared the worst with the spring thaw right around the corner.
Foreman Lucio Flores and his crew removed the old sump pump and replaced it with our Triplesafe® Sump Pump. This three-pump system has an UltraSump® Battery Backup, keeping water moving with or without power. In addition, we installed an IceGuard® Discharge Line through the rear foundation wall, built with an overflow to prevent any backups caused by a freezing line.
Andrew can breathe a sigh of relief, knowing his basement is protected from the spring thaw. He knows he made the right choice bringing us back for his home and was happy to see Rob again.
Homeowners in Belle Ewart were having issues with flooding in their basement. Spring is here, and the ice is now thawing and seeping into their basement, which put a halt to their basement renovations. They needed to take action, so they called Clarke Basement Systems, and we were happy to help!
System Design Specialist, Rob Malcomson, inspected the home he concluded that CleanSpace™ and DryTrak would be needed to repair the homeowner's basement and prevent any future flooding.
Once the plan was in place, Installation Foreman Dave Jackson and his team went to the home to install CleanSpace™ and DryTrak throughout the basement.
When the job was complete, the homeowners were ecstatic to continue with their home renovations and be one step closer to their dream home.
Flooding was a massive issue in Belle Ewart, ON. Due to the ice thawing, this caused the homeowners to have water seeping into their basement. Luckily, they called Clarke Basement Systems to rectify the situation quickly.
System Design Specialist, Rob Malcomson, assessed the home and gathered that CleanSpace™ and DryTrak would be needed to solve these issues and prevent any future flooding.
With the solution in place, Installation Foreman, Dave Jackson and his team went to the home to install CleanSpace™ and DryTrak all through the basement.
Once the job finished, the homeowners were thrilled, and are now one step closer to the home of their dreams.
Homeowners in Belle Ewart were having massive flooding issues. They were in the middle of renovating their basement, and needed help, quick!
Once they had called Clarke Basement Systems, System Design Specialist, Rob Malcomson inspected the home and came up with the solution that CleanSpace™ and DryTrak would be needed to solve the flooding issues.
Once we came up with a plan, Installation Foreman, Dave Jackson and his team went to work and installed CleanSpace™ and DryTrak around the entire basement.
Now, the homeowners will never have to worry about flooding again, and can get back to renovating their home.
An annual thaw caused these homeowners to regret buying their home.
It wasn't until their neighbour decided that they would not let this annual thaw affect them anymore. That's when the homeowners saw our Clarke Basement Systems Truck. One thing led to another, and the next thing you know, System Design Specialist, Rob Malcomson, was at their home giving them a free estimate.
Once Rob determined that the basement would need our CleanSpace™ Wall Membrane, WaterGuard® System and a new TripleSafe™ Sump Pump, Installation Foreman Dave Jackson and his team got to work.
Everything was installed, and now the homeowners are thrilled!
A home in Dundalk, Ontario, was purchased with some issues. There was water entering in the basement causing sagging floors and making the basement extremely unhealthy. They purchased this home for their daughter, and the parents wanted it to be healthy and levelled before she moved in.
The customer called Clarke Basement Systems and talked to Rob Malcomson, who explained all that needed to be done to make the home healthy. Jose and the team came in and installed a WaterGuard® Below-Floor Drain around the perimeter of the floor to direct the water into the newly established SuperSump® Premier Sump Pump System. They introduced the ThermalDry® wall membrane on the walls to lead water and moisture into the WaterGuard® system. SmartJacks™ and supplementary beams were installed under the sagging floors to support the floor above. The house value is now improved and the family is happy about a dry healthy basement with level floors.
A home in Barrie, Ontario had water problems in the basement. There were cracks on the walls allowing water entry and an unreliable sump pump. The water was causing a wet carpet and staining on the baseboards, making the environment very unhealthy. They needed an upgrade to rid them of these problems.
The customer called Clarke Basement Systems, Rob Malcomson, the inspector, explained the job that we would do to the home. Don Clarke and the team came in and installed FlexiSpan® Crack Repair on all the interior and exterior cracks of the foundation. They established a SuperSump® Premier Sump Pump System to collect any water or moisture from the basement.
The customer had previously signed a contract with another company and felt pressured into it. They were not confident with other company and felt nervous about making the wrong decision. They kept the appointment with us and was very glad they did. The customer was very impressed and confident about their decision to have us do the needed corrections. We came to the rescue and customer was very pleased with the work done.
A townhouse in Barrie, ON, had water entering in through the back corner of the basement. The basement was rented out to a tenant – they couldn't use the space while water was coming in. The homeowner needed to get this water issue resolved to protect the house and make sure the tenant could live in a dry, healthy environment in the basement apartment.
The homeowner called Clarke Basement Systems to fix this problem. An appointment was set up with Rob Malcomson. He confirmed the water was entering through a floor-to-ceiling crack in the wall. Ali Fereidouni and his installation team took away the insulation and installed FlexiSpan® on the wall where the water was seeping. Problem fixed! The owner was happy about the warranty, and the tenant was pleased to be able to use the space again without any issues. Now the home is protected from leaks in the basement.
Homeowners in Brechin, Ontario, had an issue with the condition of their crawl space. The owners were in the process of putting the house on the market and wanted to make sure the house was looking and functioning at its best. They noticed the crawl space had become very wet, unhealthy and unsightly. They needed a fast and reliable solution.
Rob Malcomson, a System Design Specialist, was able to prepare a safe solution to the problem. Lucio Flores, Installation Foreman, and his team installed a system that would make the crawl space clean and dry:
CleanSpace® and our Drainage Matting System were used to encapsulate the area sealing away ground moisture and controlling humidity in the home. ThermalDry® Wall Membrane R20 was used on all exterior walls and header spaces to help save energy and make the crawl space warmer in the winter.
With the project complete, the homeowners were able to list their house for sale with a clean, dry bill of health for their crawl space that included a transferrable warranty to the new owners.
A customer in Brechin, Ontario, contacted our company regarding the condition of their crawl space. They wanted to improve the livability and were concerned with the level of humidity.
After speaking with Rob Malcomson, System Design Specialist, they agreed on a system to encapsulate the space. Jose Martinez, a Foreman, installed:
CleanSpace® Crawl Space Vapor Barrie and drainage matting
ThermalDry® Wall Membrane
A CleanSpace® Crawl Space Vapor Barrie and drainage matting were installed to trap the moisture below. It keeps your space dry and protects your structure and insulation from rot and mould.
Our customer was thrilled to have a healthy and reliable crawl space. They were no longer worried about the humidity level with the new encapsulation system. Going forward they now are worry free!
A customer living in Brechin, Ontario, called us regarding the condition of their crawl space. They wanted to bring the humidity level down along with making the area more liveable. They decided to call Clarke Basement Systems.
After speaking with Rob Malcomson, System Design Specialist, they knew they made the right choice. Jose Martinez installed:
CleanSpace® Crawl Space Vapor Barrie and drainage matting
ThermalDry® Wall Membrane
The ThermalDry® Wall Membrane System works by insulating the area and keeping the space warm by reflecting heat. This product creates a more heated crawl space while effectively keeping out any water or moisture.
Our customer was no longer worried about the condition of their crawl space. They are pleased with the work done and are happy they called Clarke Basement Systems!
A home in Angus, Ontario, had water entering into the basement through one wall persistently over time. The water was causing issues with family storage and was causing concern about mould growth. The customer did not feel comfortable in the basement and was worried about storage space as well as the mould growth creating an unhealthy environment.
The customer called Clarke Basement Systems to solve the problem. Rob Malcomson went in to inspect the wet basement and noticed that they had an old sump pump that was no longer doing the job. Jose M and the team installed a WaterGuard® Below-Floor Drain, relieving pressure from beneath floor and collecting water entering the basement space. CleanSpace® Vapour Barrier was installed on the walls to receive any water entry above the floor line and direct it to the WaterGuard that would then drain towards the installed TripleSafe™ Complete Sump Pump System. The sump pump manages the water volume collected by the entire system. There is a battery backup to assure function continues in case of pump failure or power outage. We removed all of the old damaged walls stained with water and mould, making this space healthy again. The customer now has a dry, healthy basement for storage. A 25-year transferable warranty protects it.
A home in Angus, Ontario, had water leaking through multiple locations of the basement when it rained and when the snow thawed. This unwanted water was causing damage to the wood framing and walls. The home was becoming unhealthy, and the homeowners were spending too much time worrying about the problem.
The customer called Clarke Basement Systems, and Robert Malcomson told them the steps to waterproofing their home. Luke Haverkort and the team came in and installed a TripleSafe™ Complete Sump Pump System, WaterGuard® Below-Floor Drain and ThermalDry® R20 Insulation. ThermalDry keeps the heat inside the home during the cold months, collects any water & moisture from the walls, and directs it into the WaterGuard. The WaterGuard pushes the water into the TripleSafe and ejects it away from the home.
The Customer is very satisfied that the basement is now waterproofed and healthy.
This homeowner had previously repaired a foundation crack in their basement, to no avail. Thankfully, Clarke Basement Systems came to their rescue and installed a FlexiSpan® Wall System. This system is a permanent solution which shields the basement against water seepage. Water is given a drainage route into a dry well located at the base of the crack. The crack is sealed, leaving the homeowner and their basement protected.
Homeowners in Orillia, ON, were concerned about their dirty and musty crawlspace. The crawlspace wasn’t insulated well enough, causing a lot of heat to be lost during the winter. It also had an awful musty smell that was extremely uninviting!
The homeowner was anxious about the cost that would incur if they did nothing to fix the crawlspace and even refused to spend time away from their home during winter because they feared the pipes would freeze from the heat loss. Luckily, they contacted Clarke Basement Systems for a free estimate with System Design Specialist, Rob Malcomson.
Once he inspected the home, he knew that the best solution was to encapsulate and insulate the crawlspace completely. Our team would need to remove and dispose of all debris and old insulation, install CleanSpace® liner and CleanSpace® Drainage Matting to existing walls and floors and install ThermalDry® insulation on all exterior walls to joists.
Once the work was complete, the homeowner was ecstatic and relieved knowing that their crawl space was cleaned out, encapsulated and insulated. The homeowner would no longer have to worry about heat loss, rodents, or the health of the home.
We lifted a backyard slab on grade that was sloping towards the house using our PolyLevel® Injection. This helped prevent water entering the basement after a big rainfall. We lifted the slabs nearly 1 inch to ensure they sloped away from the house and then sealed the gap between the slab and the house with NexusPro® Sealant.
This customer in Wasaga Beach, ON, was looking to purchase a home. However, the foundation of the home was settling downward. The buyer could not make a decision on whether or not to buy the home without having a permanent solution. After doing some research, he contacted Clarke Basement Systems and set up an appointment with System Design Specialist, Rob Malcomson.
Rob came up with the solution was to install our patented Push Pier System in order to permanently stabilize the home, making him confident in his purchasing decision with a warranty to guarantee the safety and stability of the house. Once the work was complete, he was thrilled with his new home and the assurance that Clarke Basement Systems provided him and we were happy to be a part of it!
When buying a new home, you hope that the process will go smoothly. While there may be a few issues along the way, you expect the overall experience to be a good one.
A customer in Warminster, Ontario, had recently purchased and moved into a new home. They quickly discovered that their sump pump was having some issues and wasn’t going to cut it. The situation was only getting worse, and it was a matter of time before a flood occurred.
Concerned and tired of waiting, the customers reached out to Clarke Basement Systems and met with System Design Specialist Rob Malcolmson. Rob walked them through our TripleSafe® Sump System, and a date was set for the repair.
The customers are thrilled with the work done. They’re happy to be settling into their home properly and can do so knowing their house is protected.
One of the best things about cottages is how unique they are. A long stretch from the cookie-cutter suburban homes many of us are used to, cottages embrace their quirks and charm.
A customer in Minden, Ontario, had a beautiful cottage that was built directly on bedrock. Many cottages are built like this, but it leaves them susceptible to seepage where the concrete floor meets the rock. The owner noticed a small, constant amount of water seeping into the basement and decided to give us a call.
Due to the steep incline his foundation was built on, access was limited, and there was no room for a sump pump. System Design Specialist Rob Malcomson worked around these issues and was able to provide the customer with a solution.
Foreman Lucio Flores installed a WaterGuard® perimeter around the floor to catch any water and drain it. The customer already had an interior drain system in place, so Lucio connected the WaterGuard® to it. To give the space a clean look and help keep it dry, Lucio encapsulated the floor and rock with CleanSpace® Vapour Barrier.
The customer is ecstatic that his cottage is repaired. He was fearing the worst and is happy that we were able to offer an affordable, non-invasive solution.
After dealing with a wet crawlspace every spring, and odours every time he opened his cottage, a customer in Bracebridge, Ontario said enough is enough. He reached out to Clarke Basement Systems. System Design Specialist Rob Malcomson went to assess the situation. He decided on a waterproofing system that would keep the crawl space dry and prevent moisture for years to come.
Foreman Jose Martinez was tasked with performing the installation. He encapsulated the entire crawl space using CleanSpace® Vapour Barrier, before installing a SmartSump™ Sump Pump. The sump pump has an added battery back-up as well, which ensures any water is taken care of whether the owner is there or not.
To help the crawlspace and cottage stay as warm as possible, vent covers were installed, along with insulation on the exterior walls. As an added measure, we installed an Aprilaire® Dehumidifier to remove any odours and prevent mould growth.
The customer is happy their cottage is finally odour free when opening, and they no longer have to worry about the crawl space flooding before they even get there!