Water Seepage Soaks Belongings in Whitby, Ontario

There’s a lot we put up with at our homes. Creaky floorboards, a tap that doesn’t work quite right, or a flickering porch light. These little things usually don’t cause enough of a problem to solicit a fix, and they add a quirky charm to a house. What we can’t put up with is a leak in the basement.

A customer in Whitby, Ontario, was having a water problem in his basement. He had a previously installed sump pump, but unfortunately, this new leak was in an entirely different area. Frustrated and tired of mopping up water, the customer reached out to Clarke Basement Systems. 

System Design Specialist Ben Wallis met with the customer at his home. Ben was able to put the customer’s worries at ease by offering a simple solution for his water seepage issue.

Foreman Lucio Flores started by removing damaged drywall in the basement before excavating a section of the perimeter. The excavated area is used to lay down our WaterGuard® Drain System, which catches water coming from the floor joint and walls. Jose installed ThermalDry® to encapsulate the walls and funnel any seeping water down to the drain before pouring new concrete over the drain. Lastly, an additional piece of WaterGuard® was installed to bring the water to the sump pump.

The customer is very satisfied that their water problem is permanently fixed. For extra peace of mind, the customer called us back two years later to install a SuperSump® Battery Backup, which keeps their basement dry even in a power outage. A happy customer!