Challenge

Challenge

A home in Haliburton, Ontario, had gone through multiple floods throughout the year, but this one, in particular, was the last straw for these homeowners. During the Christmas season, the family was hosting and had noticed that the basement was collecting a lot of water, so instead of entertaining, they spent the evening mopping the space dry. Many stored items had to be put in bins to protect them from the spontaneous floods throughout the year. They were fed up and wanted to properly encapsulate the space so they could transform it into a children's playroom.

Solution

Solution

System Design Specialist, Logan Watson, inspected the water damage and recommended a permanent solution with 5 of our products: CleanSpace®, WaterGuard®, TripleSafe®, TrenchDrain™, and IceGuard®. Next, our experienced installation foreman, Lucio Flores, and Installation Specialist, Stefano Santobuono, began encapsulating the area. As the products were installed, the crew explained the purpose and how it works to relieve the clients' stress. They were now educated about our products and knew how to correctly care for them throughout the year. The husband even said: "I'm ecstatic!!!" knowing that their basement would be dry forever and could be transformed into what they'd envisioned.