New Sump Pump and Heated Line in East York, ON

In Toronto Ontario, these homeowners were having sump pump and plumbing issues. Last year, they installed a new sump pump and discharge line, but they ran into noise issues from the pump, and the pipes would freeze with the current line. After doing some research, they came across Clarke Basement Systems to fix their troubles. Our System Design Specialist, Ron Monk, went to the rescue with his brochure of products that would best cater to their needs. Concluding his thorough home inspection, he suggested 4 products; TripleSafe™ sump pump with battery backup, Time Machine data collector, IceGuard® antifreezing discharge line tip, new Heated Line, and more extensive PVC piping for maximum water flow. The homeowners were impressed with the amount of products we carry and were eager to start the process. 

Our Installation Foreman, Dave Jackson, and crew went to the home to get the project started. Their approach was to install the products inside, such as the sump, battery, and time machine, and then make their way outside to replace the discharge line. The job went swimmingly! Dave walked the homeowner through the home explaining what was installed, the aftercare details, and when to get maintenance. He also had the opportunity to set up the application associated with the Time Machine, which tracks the data of the sump pump so the homeowners can keep a record of how it's working.