Clarke Basement Systems was suggested to me by my brother-in-law. When Steve, from Clarke Basement Systems, came out to my house to assess the basement, he was helpful, polite and very patient with all my questions and concerns. He provided a couple of repair options and didn't pressure me to make a decision on the spot, which I appreciated. In the end, I decided to go with installing a Water Guard perimeter waterproofing system with a Thermal Dry Wall membrane on the exterior wall that was leaking. The guys who showed up to install these products, Fitz and Brandon, were also very polite, helpful, and respectful of my house. They explained what exactly they were doing and how it would work. They walked me through every step of the project. The guys showed up on time and used their time efficiently to get the job done. The clean up was great and the imprint of my daughter's hand in the freshly poured cement was a wonderful touch. We've had a heavy rain since the work was done, and so far the basement has remained dry. It is so nice not to have to worry about a wet basement during a summer storm. I would definitely recommend Clarke Basement Systems to family and friends.