Job review from in Thornhill, ON L4J 7X8 on 09/15/14

Overall Rating:

5  out of 5

I had a couple of other companies come and give me estimates last year, however they all contradicted each other.

When I came across Clarke Basements website, they were really the best (I hope) at educating me, and offered solutions that made sense to me and without digging out my whole property.

Our Overall Service
Very professional. They provided lots of information so I could make an informed choice.
Call Representative
I first contacted the company via email, and received a prompt response.
Our Office Staff
Very courteous and helpful.
Sales Process
Alex arrived on time and provided me with a professional presentation. He was able to answer any questions I had and did not try to upsell me.
Our Installation Crew
Matt called to confirm that he was on his way, and arrived on time. He was courteous and once again explained everything that he was going to do and why. He worked efficiently. It was much faster than I expected. Matt called me down to the basement to demonstrate for me that there was indeed good drainage by pouring a bucket of water over the opening in the concrete before he closed it all back up. Thanks Matt!
The Cleanup Process
Matt cleaned up everything and left it in perfect order. The only thing that I didn't like was the strong smell of the epoxy.

Service Map
Grey noise background texture

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