I'm very confident of the solution to our leak.
When you make one of these calls, you don't know kind of reception to expect. When I got off the call I commented to my wife how welcoming and tuned to our situation "Clarke" sounded. Boded well for next step.
Professional and customer centred.
I understood from Ron my leak confirmed by testing, options and repair date.
Efficient, personable and tidy. Demonstrating the drain was an excellent step. Confirmed in my mind where the water will go should the seal ever break down.
Removed all the debris and left good instructions.
Found you on Homestars, a trusted resource, and checked your website and reviews.
The frequent phone and email contact re date and scope of the work, who was coming to do the...