Sump Pumps Case Studies: New Sump Pump Protects Basement in Stouffville, Ontario
Challenge
Peace of mind is an important aspect of owning a home. We want to know we can leave the house and go to work with no worries, or even go down south for a week and come back to a pristine home. When something isn’t working right, it leaves us anxious, something no one wants to deal with.
For a family in Stouffville, Ontario, an unreliable sump pump left them worried for their basement. They wanted to renovate, but a risk of flooding caused them to postpone. After seeing our truck at a neighbour’s home, they decided it was time to setup a free inspection.
Solution
System Design Specialist Chris Luke met with the customers at their home to discuss the options available to them. Since the customer already had a backup generator, Chris told them about our TwinPump® Sump Pump, which normally pairs with a battery backup. They chose this as the perfect option for their situation.
Since freezing temperatures are a necessary evil for Ontario, Foreman Lucio Flores installed an IceGuard® Discharge System. When the discharge line freezes, water drains through the IceGuard® Drain preventing a costly backup of water into the basement.
The customer is happy that they no longer need to worry about their sump pump or their basement. Their home is protected, and they can finally renovate with peace of mind.
The customer is thrilled that they can finally renovate with no worries of flooding. They’ve gained peace of mind thanks to our trustworthy and warrantied waterproofing products!