Failing Window Well Worries Couple in Markham, Ontario

As we grow older and move into our retirement years, we hope there are fewer worries and things to deal with.

A customer and his wife in Markham, Ontario, were enjoying their golden years together. They have a beautiful home they’ve lived in for a long time, but they were starting to worry about their failing window well. The husband was concerned water would seep into the basement, and the wife began to lose sleep.

System Design Specialist Ben Wallis met with the anxious couple and inspected the window. Ben quickly put their mind to ease by showing them our replacement solution and how we could excavate a new drain for them.

Company Owner & Foreman Don Clarke started by digging around the existing window well and removing it. He installed a new well that was aligned correctly and dug a new drain for the window. Lastly, we installed a high-quality lid to keep out animals and debris.

The couple is delighted with the work done by the Clarke Basement Systems team. They’re pleased that their basement is protected and have peace of mind knowing they fixed the issue before it became a bigger problem.

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