Improved Waterproofing System in Stouffville, ON

A home in Stouffville, Ontario, had a history of leaking water in different areas of the basement. Our company had previously installed sump pump equipment and a smaller piece of our WaterGuard® system years ago, but the problem moved to a different part of the basement. The customer just wanted more installation of the WaterGuard® because they knew it stopped the water issues the last time. The water was causing damage to this finished basement. Water was saturating the carpet, and the baseboard and the house smelled very musty. The customer is in the medical field and understood the urgency of keeping the basement dry. 

The customer called Clarke Basement Systems and talked to Ben Wallis who was the inspector and salesperson; he explained everything we would do from start to finish. Jose Martinez and the team came in and removed the wall materials, then opened up the concrete floor to install the waterproofing system. The WaterGuard® Below-Floor Drain was established to prevent water from being able to reach the basement floor elevation. ThermalDry® Wall Insulation was introduced to avoid any future condensation, wall sweating or leakage behind the membrane. Also, we installed WaterGuard®  around another significant area of the basement which was leaking. However, there is still more to come in the future. The customer only wanted the specific parts with water leakage and told us they would contact us again if the issues moved again, knowing we can add onto it over time. The customer was satisfied because they have solved the next phase in their leaky basement.