Job review from Tamara in Huntsville, ON P1H 1G2 on 09/01/15
Overall Rating:
4 out of 5
Good experience overall. Feel like we're in good hands, receiving good service, and that Clarke Basement Systems knows basements and what they're talking about. :-)
Our Overall Service
Call Representative
Our Office Staff
When we called last year to arrange a maintenance appointment, we never got a call-back, had to call again.
Sales Process
N/A -- didn't deal with any salespeople. Just maintaining existing system.
Our Installation Crew
Matt just left. Did a GREAT job servicing our Waterguard system and sump pump. He was SUPER at explaining things and answering all our questions. Very polite, helpful and seemed genuinely interested in our situation and wanting us to have what was best for us and our situation. Gave great advice. Really well-informed and knowledgeable. He worked and cleaned up efficiently. We also appreciated that he called in advance to give us his ETA and even though he was only 5 minutes off his ETA, he apologized. Overall, pleasant, smart, capable, helpful. Highly recommend him for the WOW! Service Award. Thanks, Matt! Hope to see you next year. :-)
The Cleanup Process
What made you choose our company:
The Waterguard system and sump pump was already here when we purchased this house.
Share this review:
Nearby Related Reviews:
Review from Brano in Barrie, ON
I absolutely hate letting people into my home, but this was a pleasant experience. The cost was...
I absolutely hate letting people into my home, but this was a pleasant experience. The cost was...