Job review from in Mississauga, ON L5J 1Y5 on 05/24/18

Overall Rating:

5  out of 5
Our Overall Service

Ali was AMAZING! Our power was out and our back-up system did not come on. I called the office and they contacted him. He immediately called me and said he was on his way and his approximate arrival time. He called again to give me an update on his arrival which was very comforting. He arrived, tested everything, assessed our problem and solved it all in under 2 hours. He was EXCELLENT. My husband and I were so relieved because our power did not come back on until the following day. Had Ali not fixed everything, it could have been very problematic for us and our home.

Call Representative

We were very happy that your team was there to answer our call for help, and put the call immediately to someone in service who contacted Ali. An excellent hand-off, thank you.

Our Service Person

What can I say, Ali often services our units. He did. It complete the last call, but whenever he is at our home, he does a fabulous job. He also gave us some advice on keeping the pipes clear and it has worked!

Our Service Person's Diagnosis

The problem was solved, we had a working system for 13 hours while we had no power in our home!

Our Service Work

Not sure what we would have done if your team and especially Ali weren't there for us, a very bighTHANK YOU for a job well done.

The Cleanup Process

Nothing left behind except a working system.

What type of work did you have done:

Sump Pump

Names of any products installed:

New back-up pump and back-up battery
Clarke Basement Systems

our service area

We serve the following areas

Our Locations:

Clarke Basement Systems
12045 McCowan Rd
Stouffville, ON L4A 4C3
1-416-800-3177


Clarke Basement Systems
7250 Keele St Store #209
Vaughan, ON L4k 1Z8
1-416-800-1687