Polite and helpful - every time.
The rep was knowledgeable about the industry, the company's products and the science of managing humidity in basements in Canada.
they arrived when they said they woudl They were courteous and patient with our questions. They worked quickly and efficiently, and were very knowledgeable about the work.
Clarke Basements was represented at the fall Cottage Life Show, and we did not see any other basement companies there. Although we found the company a bit pricey, we did like that it is very specialized and appears to really understand water management in a basement.