Job review from in Port Elgin, ON N0H 2C0 on 10/31/16

Overall Rating:

5  out of 5
Our Overall Service
Call Representative

We live in Port Elgin and after searching the internet, could not see our town covered by any of the "Basement System" franchises. When we called the 1-800 number, they told us there was no representation here. Luckily I called Clarke Basement Systems! The call representative was familiar with our area and set up an appointment for an estimate. Just as they advertise, the office is very efficient with calling to confirm, e-mailing and following up.

Sales Process

Robert arrived right on time and explained everything in detail to both of us. We felt that he did not over-sell us and we were very comfortable with the package he recommended.

Our Installation Crew

Jose and his crew were AWESOME!!! They started work the minute they arrived and besides a short lunch break on day 1 (of 2) they worked non-stop!

The Cleanup Process

We couldn't have asked for better. There wasn't a trace that they had been here with the exception of a wonderful white clean crawl space!

What made you choose our company:

We had a creepy, sandy, spider-filled crawl space! We bought our cottage with the hopes of living here year round but first had to make sure the structure was solid, the spiders gone and wanted to have it insulated.   We had no idea where to start.  We researched companies on the internet that waterproof/insulate crawl spaces and everywhere we looked, there were positive comments about "Basement Systems"! We researched the franchises to find that they have a large company behind them, which gave us a huge sense of comfort.    The entire experience with Clarke Basement Systems has been awesome and we are extremely pleased with our clean, warm crawl space!  We would have NO hesitation recommending them. 

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