Clarke Basement Systems Job Stories

A car repair shop in Toronto, Ontario, has many cars coming in and out. In the winter, the cars come in to be worked on and the snow and slush melts of onto the garage floor causing a lot of ground water that had to be squeegeed to one small drain. The business owner realized this was taking time, when they could be working on paying customer's cars. The owner called Clarke Basement Systems and spoke to Claude Mathieu, who explained the benefits and process to our solution. Don Clarke and the team came in and installed Interior TrenchDrain, Exterior steel TrenchDrain and a SuperSump sump pump system. The TrenchDrain captures the melting snow and slush and drains it to the SuperSump. The Tenchdrain was installed in the floor, in areas that the snow and slush would melt off the cars allowing the water to drain and direct to the Sump Pump instead of pool on the surface. The owner and employees no longer waste valuable time dealing with the problem.

A home in Toronto, Ontario was experiencing basement flooding. One window that was located close to a down spout was not draining away the water fast enough.  Every time it rained, they had to spend time mopping up the water to prevent the flooding from ruining more of the basement carpet and baseboard.  There had been over 1 foot of water in the window well.   The customer called Clarke Basement Systems and spoke to Claude, who explained the solution to their problem. Don Clarke and the team came in and were able to excavate in order to create new positive drainage.  As well, the view from the room will be much more inviting now as with the new Sun House Window Well enclosure allows much more sunlight in, and none of the leaves and debris that partially caused the drainage to fail would cause the basement to flood again.   The homeowner was extremely happy knowing they wouldn't have to waste any more time cleaning up water leakage every time it rained. 

A home in Toronto, Ontario, had water seeping into the basement over a long period of time. It was casing damage to the floors, walls and any personal item the homeowner had. The homeowner wanted a solution so they could be able to use the space not have to worry about smell. The customer called Clarke Basement systems and Claude Mathieus explained the solution to the problem. Lucio and the team came in and installed  ThermalDry Wall to capture any moisture or water that may seep through and direct it into the installed WaterGuard. It is then pushed into the installed SuperSump to avoid flooding and push out and away from the home. This waterproofing system was used around the entire basement perimeter to ensure there is no more water leakage.  The customer is very satisfied with the work done to the home because they can now refinish basement and use the space with no concerns of ground water leaking in.

A home in Toronto, ON, had a problem with its finished basement. Water was seeping into the finished basement and was ruining everything! The finished walls and floors were getting destroyed by the ground water seepage. As the water levels grew higher, more and more of the customer’s belongings were getting ruined. The basement, over time, had become an unhealthy and unusable space. The customer called Clarke Basement Systems and arranged to have a waterproofing specialist examine their home. Shortly after, Claude Mathieu came to their home and assessed the situation. Claude found the parts of the basement that were leaking water and put a plan together to stop the ground water seepage. Our foreman, Dave Jackson, and his crew installed ThermalDry Wall to collect all the water seepage and any water that was evaporating through the foundation walls. He then installed WaterGuard® so that all the trapped water would funnel into it and be drained towards our SmartSump™ system. TrenchDrain was used to capture any surface water that may leak through the walkout door too! Our customer was ecstatic! They now had their basement back and knew that it would never flood again. 

A homeowner in Toronto, ON had a room in the basement that had groundwater seepage through the walls and up from the floor. The floor was a mix of broken concrete and brick with a wood sub-floor covering it. The water was causing mold to grow on the drywall and the sub-floor was rotting making the basement smell musty to the point where they couldn’t use the basement. The homeowner was afraid the groundwater would find its way into the rest of the finished basement and cause even more damage.  Once the customer booked an appointment, Ron Monk did an inspection of the basement to see exactly what was happening. After discussing options with the homeowner, Ron designed a solution that would work well in this situation. Lucio Flores, Installation Foreman, put the plan in motion.  The wood sub-floor and concrete floor was removed. The ThermalDry Wall® System was installed on the basement walls with mechanical fasteners so it will never come off. ThermalDry protects the finished walls installed in front of it and acts as a radiant barrier preventing heat loss into the cold mass of the concrete walls.  WaterGuard® was carefully set in place around the full perimeter of the room and a drainage bed was created with clear stone. WaterGuard is designed to capture water at the footing wall joint and drain the water to the sump system.  The basement floor was then restored over the drainage bed. SuperSump® and UltraSump® systems were installed and connected to the WaterGuard® to pump water outside through the IceGuard® discharge line. The 2-pump combination of a SuperSump and UltraSump protects against primary pump failure and power loss to the house.  The homeowner was very pleased with the project. They were able to refinish the room with the confidence that it was going to stay dry and stay dry all the time without fear of mold growing and affecting their family’s health. They were happy that we were able to gain extra headroom. The homeowner was also very confident with Clarke Basement Systems’ warranty against groundwater seepage and that it is nationally backed through the Basement Systems dealer network, transferrable if the home is ever sold.

A homeowner in Toronto, ON had too much water flooding their lawn and walkway from the sump pump discharge and downspouts. This area was so saturated, the homeowner and his family could not use this part of the yard. It was a frustrating situation. The family loved to spend time in this area in the summer.   Claude Mathieu, Senior System Design Specialist, visited the homeowner and discussed ways to solve this problem. To get the water under control, Don Clarke, Project Foreman, and production crew installed a TripleSafe® Sump System, buried discharge line, Heat Line and Drywell. The system works together to send water below grade to the Drywell. It helps eliminate surface flooding. The TripleSafe sump system maintains pumping capacity when needed.   Now on clear, sunny days, there’s nothing better for the family than enjoying their well-drained yard in the summertime or any time during the year.

A resident of Toronto, Ontario had a concern located in the basement of their home. The customer stated they could hear water dripping into the sewage ejector during light/heavy rain storms. This was a concern because it meant that water from the ground was continuously gathering under the concrete foundation. When our team inspected the area, they found more problems. After pulling back some drywall, they found that the foundation blocks were damp and dark from where moisture was building up and could have caused further damage to the home due to mold in the drywall, wood framing, etc.  Claude Mathieu, System Design Specialist, and Luke, Ben, Kenny, Josh, and Matt all worked together to complete this project. Claude advised the customer of all the issues in the home and set up a system that would permanently fix their water issues. A DryTrak®, WaterGuard®, WellDuct Window Drain, ThermalDry® Wall Membrane, and a TripleSafe® Sump System were installed to waterproof the customer’s basement. These systems all work together to capture the moisture underneath the floor as well as through the walls and window wells. To eliminate water levels and keep the heat in, a ThermalDry® Floor Matting System and a ThermalDry® Floor Decking System were also installed.  The customers were very pleased with the solution to their problems and the way the team executed these procedures. They are now able to use their basement space with their entire family.

A customer in Toronto, Ontario, called us because they didn’t like the appearance of their custom basement window well. The plastic cover didn’t fit well and was breaking because it wasn’t meant for this type of well. They wanted something that was nice to look at and would get the job done.   Ron Monk, System Design Specialist, spoke with the customer and told them that they would be installing a SunWell® enclosure with a safety grate. He explained that the product is made from polycarbonate, so it will never rust, rot, or corrode. Jose Martinez, a Foreman, started by removing the existing concrete window well and installed:   •    SunWell® Enclosure •    PlexiGlass Cover •    Rem Window Well   Our customer was pleased that the new window had a more appealing look and received excellent customer service and information given by the team. 

If left untreated groundwater seepage will damage a basement, ruining personal items and finishing. Over the past couple of years, a leak in our customer’s home in Toronto, Ontario, had become much worse. It became concerning after discovering traces of mold under the soiled carpet. The basement became unusable, and they wanted a permanent solution.    Our customer discussed their concerns with Claude Mathieu, our System Design Specialist. Claude recommended a waterproofing solution that would permanently fix the issue, and make the basement usable again. With the help of our Installation Foreman, Lucio and Installation Specialists, Adam and Dymytro the problem was solved. The crew installed: WaterGuard® Internal Drainage System captures groundwater and directs it to the sump pump ThermalDry® Wall Membrane SuperSump® Premier Sump Pump UltraSump Battery Back-up Pump   Our customer is relieved to know that they can now use their basement and refinish it without worrying about water leaking in.

When most people think about basements they picture a cold, damp and dark area but it should be a warm, useful, family space not a dungeon. Our customer in Toronto, Ontario, was not comfortable in their basement they refused to use it. The high moisture levels in the air made the concrete floors damp and cold.   System Design Specialist, Claude Mathieu met with our customer and provided a complete waterproofing solution. Foreman, Mark and his crew installed:  Basement Air System that regulates the moisture levels Burried Line and SaniDry™ Basement Dehumidifier IceGuard® Discharge Line prevents the line from clogging or freezing TripleSafe™ Sump Pump captures and pumps the water out of the home   The basement is now a warm and useful space for the family to use. Our customer is thrilled and relieved to have a comfortable basement thanks to Clarke Basement Systems!