Our customer in Etobicoke, Ontario, had an issue with their basement. Water had been seeping in through the walls and up through the concrete floor. This was a problem because their finished basement and personal valuables were becoming damaged.
Claude Mathieu, System Design Specialist, spoke with our customer and advised them on a waterproofing solution. Lucio, Jose, Ali, and the crew installed:
a SuperSump® Sump Pump System
WaterGuard® Drainage System
ThermalDry® Wall Membrane
and a IceGuard® Drainage Pipe
The thermalDry® Wall Membrane system creates an efficient moisture and vapor barrier, helping to decrease basement humidity. It also stops water and any condensation from entering into your basement and directs it into your perimeter drainage system.
Our customer was happy with their new waterproofed basement. They can now use the space and store their personal items without the worry of water damage.
No Backup System in Etobicoke, ON
Our customer in Etobicoke, Ontario, had a problem with their existing sump pump system because it had no backup in case of pump failure or power loss. Also, the discharge line was not protected against freezing temperatures or getting clogged. Their house was at risk of flooding if they didn’t resolve the problem. If the basement flooded, their belongings and home could become damaged resulting in costly repairs and replacement.
Ron Monk, System Design Specialist, walked the customer through the process of waterproofing their basement. Ali Fereidouni, a Foreman, started the job using the existing sump pit and then he upgraded the primary pump. The team installed:
• UltraSump® battery backup system
• M53 Primary Pump
• CleanPump® Stand
• IceGuard® Discharge Line
The customer finally had peace of mind since their home is permanently waterproofed and protected for many years to come with our 25-year transferrable warranty!
CleanSpace and SaniDry Repairs in Toronto, ON
When Tony L. discovered his Toronto, ON crawl space was in disrepair, he knew ignoring the problem would only make it worse. Tony contacted Clarke Basement Systems, and their representative Claude Mathieu went out to diagnose the situation.
After examining the property, Claude was able to recommend several crawl space repair products, including the CleanSpace liner and a SaniDry high efficiency dehumidifier. Primary Foreman Jose Martinez and his team arrived on the scene to perform the installation and completed the project quickly and efficiently. Tony was grateful to Clarke Basement Systems for their hard work and courteous service, and he was very pleased with the outcome.
Waterproofing a Future Business Space, Toronto, ON
A home in Toronto, Ontario had water problems in the entire basement of the house. The home was a 100 year old home with a stone foundation. They had groundwater seepage along the walls and hydrostatic pressure forcing water through areas of the thin and unlevelled, broken floor. The homeowner had to have mold remediation. Future plans were to finish the basement so they wanted it waterproofed to ensure that it stayed dry and mold didn’t reoccur. The customers home office was in that room. He relied heavily on that room for his business, but due to the water he couldn’t have his equipment in there.
They called Clarke Basement Systems to fix they water problems so they could get their business work space up and running. Our sales rep; Ron Monk explained to the customer that they would need floor removal and replacement, Waterguard, Triplesafe, Cleanspace walls, Iceguard. Dave Jackson, Jose Martinez and the team were prepared to take on this messy job and turn it into a clean, dry work space. The floor replaced provided a sub-floor drainage bed and an adequate 3 inch level floor slab. Waterguard was installed around the full perimeter of the foundation to collect water and take it to a sump pump ensuring the whole basement stays dry. Cleanspace was put on the walls to reduce relative humidity, ensure wall leaks are drained to the Waterguard and protects the finished walls installed on top of it. The Triplesafe sump system ensures the basement stays dry all the time with the Iceguard protecting the home in the event of frozen or blocked discharge lines.
The client was satisfied because the basement is now dry and ready for finishing. They can now renovate that space and use it for their business without worrying about leakage or flooding!
Full Waterproofing System for a Home in Toronto, ON
A home in Toronto, Ontario, had groundwater seepage located in the lower portion of a side split basement. The water was coming through cracks in the foundation wall. The basement was finished and there was damage to the walls and flooring. The concern was also there may be mold. It was affecting the homeowner because they lost living space and with a small child they were concerned about the health effects.
The customer called Clarke Basement Systems and spoke to Ron Monk who explained exactly what would need to be done to waterproof the home. Jose Martinez and the team came in and installed a Waterguard, Waterguard port, Wellduct, Buried Discharge, Iceguard, Triplesafe with an Ultrasump and ThermalDry Wall Membrane. The Waterguard was installed around the full perimeter of the exterior walls to capture water and ensure the whole basement stays dry. Water is directed to the Triplesafe Sump System to ensure it is ejected from the home and the basement stays dry all the time. Waterguard ports allow for inspection and service of the system if necessary. The Thermaldry Walls create a vapor barrier to protect the finished walls installed in front of it and help to reduce relative humidity, The Iceguard fittings are installed to ensure that the basement doesn’t flood if the discharge line becomes blocked or frozen. This waterproofing system provides the customer with a dry basement allowing for the refinishing of the basement. They are able to reclaim the living space and have a healthy dry basement for their child. A dry healthy basement translates into a healthy home.
Foundation Settling Causing Damage to Whole Home, Toronto, ON
A home in Toronto, Ontario had a settling problem located in the basement along the back wall and corner of the home. If the foundation continued to settle it would cause damage to the upper floors of the home and could become structurally unstable.The homeowner noticed a step cracking in the block foundation wall which was the result of the foundation settling. The foundation could become unstable which would damage the upper floor finishing and also could adversely affect the value of the home should they decided to sell.
The customer needed Foundation Supportworks to come in and fix the problem. Shane O’Rourke and his team came in and used Push Pier Vertical Assembly. The push piers are used to stabilize the foundation. The Foundation SupportWorks push pier assembly is installed with a heavy bracket connected at the bottom of the foundation. The pier is pushed into the ground until the equipment measure that it has hit solid bedrock. At that time the homes weight is transferred to the pier and off the failing soils. The customer was satisfied because the home was stabilized and further damage to the home was prevented.
Failure of Proper External Waterproofing Fixed Internally, Toronto, ON
A home in Toronto, Ontario had a basement that was very damp and leaked in several locations when it rained. The basement was approximately 700 sq. feet and they would see water coming up through the ceramic tile joints. The issue was hydrostatic water pressure from below the house, as well as moisture penetration through the foundation walls, due to failure of proper external waterproofing system when the home was built. The basement was a finished and they wanted to have a finished basement space with no water leaking in causing mold and damage.
After having their personal items and the finished walls and flooring damaged they decided to call Clarke Basement Systems. Jose Martinez and the team installed a WaterGuard internal sub floor system was to capture ground water. A ThermalDry Wall membrane was used to direct moisture from foundation walls to the WaterGuard. A SuperSump sump pump with UltraSump Battery Back-up in case of power failure was installed to collect water and discharge it outside through our IceGuard. This system ensures that any ground water penetrating basement is captured and pumped away from foundation. These products were used around the full perimeter of basement to ensure no more leaks. Now the home owners can finish and use the basement.
A home in Toronto, Ontario had an issue with the basement window. The homeowner requested an egress window to be installed in the basement because the basement didn’t have a second exit in the event of and emergency. Without a second exit people may be trapped in the basement in the event of a fire.
The customer called Clarke Basement System and spoke to Ron Monk, who explained everything that would be done. Don Clarke and the team came in and installed a Custom Window Well. The galvanized well was replaced with a custom built window well, using treated lumber with a steel grate as a cover. The original window was replaced with a larger window to meet egress code requirements. The customer was satisfied because it made the basement safer as it allowed for a second exit from the home in the event the primary exit was blocked for any reason. As a bonus, it also created more light into the basement.
Saving the Future of a Foundation with PolyLevel, Toronto, ON
A home in Toronto, Ontario had a problem located at the side of the home along the concrete walkway. The concrete walkway was sinking in various places along the home with the vast majority of the slabs sinking towards the foundation. The soils around foundations are usually very loose, as they are not properly compacted after the home is built. The weight of concrete tends to further compress these soils, leading to sinking and cracked walkways. The sinking concrete was causing trip hazards along the walkway and water was also pooling around the foundation. If water continued to flow towards the foundation, it could lead to future basement and foundation problems. The trip hazards also posed a serious safety risk.
The customer called Canadian Concrete Leveleing and John DiNicolantonio explained everything that would be done to help fix the problem. Kyle McKeown and the team came in and used the PolyLevel Foam System and NexusPro Joint Sealant. Our PolyLevel Foam System is injected beneath the concrete to lift and level the slabs. Our expanding foam is compress the substrate and lift the concrete to ensure the area is protected from further settlement. The NexusPro Joint Sealant is then used to seal the gaps between the slabs and the foundation to prevent water from damaging the foundation. We drilled small dime sized holes through the concrete and injected our PolyLevel Foam underneath the slabs. The foam followed the path of least resistance underneath the concrete to fill all of the voids and then expanded. We were able to use the expansion of the foam to lift the walkway to protect from further settlement. The customer was always wary of a basement leak because of the water pooling along the house and was extremely happy that we were able to achieve a positive slope away from the home and remove the trip hazards in the walkway.
Basement Waterproofed for Renovations, Toronto, ON
A home in Toronto, Ontario, had a problem in the basement. The homeowner wanted to remodel the basement but had groundwater seepage. They couldn’t refinish the basement unless the groundwater was controlled otherwise it would damage the new building materials they had planned to install such as drywall and flooring.
The customer called Clarke Basement Systems and spoke to Ron Monk, who explained the process of the solution. Jose Martinez and the team installed Waterguard sub-floor around the perimeter of the basement with Waterguard ports. They also installed Thermaldry wall system, Triplesafe sump system, Iceguard discharge and a Lawnscape Outlet. Waterguard is designed to capture water at the footing wall joint and drain the water to the Triplesafe sump system and keep the basement dry all the time. The Thermaldry walls helps to reduce relative humidity and ensure wall leaks are drained to the Waterguard installed in the floor. ThermalDry also protects the finished walls installed in front of it and acts as a radiant barrier preventing heat loss into the cold mass of the concrete walls. The Triplesafe sump system is a 3 pump system with redundancy built in to protect against primary pump failure, large volumes of water and power loss to the home. It will ensure the basement stays dry all the time. It is installed with the Iceguard fitting that protects the system if the discharge line becomes blocked or frozen. The Lawnscape outlet is used at the end of the buried discharge where water discharge onto the surface of the ground away from the home.
The customer was satisfied because they were able to refinish the basement with the confidence that the whole basement was going to stay dry all the time without the fear of mold growing and affecting the family’s health. The homeowner was thrilled with Basement Systems 25 year dry basement warranty against groundwater seepage and was satisfied that it is nationally backed through the Basement Systems dealer network, transferable if the home is ever sold.