Discovering a flooded basement can be a very upsetting, especially if it's never flooded that badly in the past.
What do you do when you discover that your basement is flooded with several feet of water? From time to time, particularly during the heaviest rains, basements can flood with groundwater, damaging or destroying personal items (and sometimes home utilities). At first glance, a flooded basement may seem like a problem that a homeowners will have to live with. But this is not true! There are basement waterproofers available that are just a phone call away.
When your basement floods, we at Clarke Basement Systems recommend taking these six steps:
- Shut off failed plumbing: Plumbing failures can release hundreds of gallons of water every hour. In fact, we've seen water rise so high in a basement that it's coming out of the windows! In this case, the first step should be turning off any failed plumbing. Be careful to stay high and dry as you do this to avoid electrified or contaminated water.
- Contact a disaster restoration expert: Disaster restoration experts are pros at drying homes, pumping water out, and controlling mold and rot. Make sure to contact them quickly to beat the crowds. They generally provide 24-hour emergency service, so don't hesitate to call them as soon as you find a problem. Depending on your area, the local fire company may also be available to pump your basement out.
- Give us a call: Here's where we come in! We have exclusive access to award-winning, warrantied products for basement waterproofing -- and we can customize a great system for you. You can count on our trained staff to go above and beyond to help you solve your problem as soon as possible.
- Rescue personal property: Be careful for electrically charged water containing toxic substances. Many disaster restoration companies can restore your property and lost computer data, including photos, electronics, and more. Since the basement could be humid during drying, you should move out personal items. You also may also want to get a photographic record of the damage from your insurance company.
- Notify your insurance company: covers flooding. Your agent will discuss your claim options and what to do when you meet with your contractors. Some companies will offer protection from flooding. Additionally, some companies offer coverage for failing plumbing but not groundwater flooding.
- Waterproofing research Research each contractor you work with online and check out their rating on the Better Business Bureau. You may request the contractor to provide references and testimonials. You can also ask whether their workers are fully insured. Also, find out what kinds of solutions they offer and how they may measure up against the alternatives on the market.