Clarke Basement Systems Reviews and Ratings

Check out reviews and comments from our past customers.

by Marlene
We are happy with David Bunn's assessment of our leak which was caused by a foundation crack from top to bottom. Fitz Wilks came in and explained how he was going to repair it. He called us in at various stages to demonstrate and provided a clear explanation. The repair was efficiently done with no mess. Great customer service!
Oakville, ON 06779
by Leslie
I had a leaking basement. Me and my husband renovated our basement approximatley 1 year ago. Had all new broadloom laid which was ruined due to a crack in the foundation in the basement. I did some internet research and came across the reviews on Clarke Basement Systems. I dealth with Keith L. He was helpful, knowledgeable and assisted me immediately with my basement. I woud highly recommend Clarke Basement to my closest friends. Our problem was fixed almost immediately. Thanks again!
Hamilton, ON
by Pete
Hired this company people to fix my basement and they were fair, courteous and professional. Great solution for ny wet basement. Nice installers and excellent workmanship. Would hire them again. Highly recommended.
Hamilton, ON
by Pat
Fitz was punctual, courteous, organized, knowledgeable and efficient. He took the time to explain each test and his proposed solution. He showed me the results of each step of the process. His pride in his work was evident. I highly recommend him.
Markham, ON
by Bob
Dave, Gary, Jarod, Jacob, and Andrew showed up on time and ready to work. Andrew had come up from Nebraska to help familiarize the boys with the new machine they had just purchased. In about 4 hours they were cleaned up and on their way. I not only had a great job done but got an education too. If I asked a question I got an answer. They made sure the slab which had to be lifted 4 1/2 inches on one end was dead on. I am one happy customer and am still amazed how simple they made the job seem.
Dundas, ON L9H 4C4
by Ramona
After living in her home for 25 years, this year my Mum got a bit of water in her basement which freaked her out and upset her greatly. After doing research I decided to call 2 companies to obtain 2 estimates to get this situation taken care of for her. Mum is 86!! The first company, really, did not even want to take the time to even talk to me, or come out to her home! He said I will email you some information (which he never did). Sigh. My next call was to Clarke Basement Systems and what a breath of fresh air it was. From the service, to reception, to the Sales Person to our OUTSTANDING CREW, which was headed by ROB .... we were treated so well. Many calls to confirm, to reschedule due to a storm and follow up. Mum and I are thrilled and really really want to comment and THANK ROB and his team for their hard word, respectfulness of Mum's home and doing a fine job. When they were leaving a neighbour came out and he will be calling for an appointment too. You can tell Rob LOVES his work, what a funny guy and so knowledgeable. Thanks again. GO ROB!!!!! Edit on March 18, 2013 The system has been in Mums house for a little over a month now and works PERFECTLY. NO water in the bsmt, and you can tell the pump is working and pumping water to the outside. Great system and great workmanship. Thanks again.
Burlington, ON L7L 0A1
by Ramona
Mum had Clark basement systems install their system approx 10 months ago, and this fall we decided to go ahead and install a battery back up. So now, NO worries about water in the basement, and 86 yr old Mum is thrilled. They did an amazing job, and the workers were very respectful of Mums house. Would highly recommend.
Burlington, ON
As usual excellent service
Burlington, ON L7M 0A2
Burlingotn, ON L7S 1P7
Burlington, ON L7M 0A2
Matt was very professional, stayed late to finish the job and very polite
Oakville, ON L6J 3T7
by Jinny
I have had an on going drainage issue whereby the basement window well filled up with water when it rained heavily and overflowed through the window causing damage in a finished basement. This has been fixed professionally several times in the past without success. Keith and Noel from Clarke Basement Systems did an absolutely superb job digging down manually and I mean really down, installing drainage tubing, waterproofing material and loads of gravel. They worked very hard to rectify this problem and were friendly, communicative, knowledgable and efficient. I highly recommend this company. This is the second job I have hired them to complete and I am more than pleased with the service provided. Jinny McCreary, Oakville, Ont.
Oakville, ON
by Jinny
I had an ongoing water leakage problem repaired in my cold cellar. David Bunn was the sales rep. and Jose Martinez and Brendon Wallace did the work. Everyone was outstanding--great work ethic, informative, reliable, hard working, neat, efficient and very female friendly. I highly reommend them.
Oakville, ON
by Craig
We were so impressed with how careful Fitz was with our premises, what a great job he did, and how clean and tidy he left everything. Considering he had to cut into the concrete floor, it was wonderful not to have to come how to a huge mess of concrete dust. He also took a look at the rest of the basement and pointed out another area that will need to be taken care of in future. Thanks!
Oakville, ON
Great experience with Clarke Basement Systems from estimate to the work completed! Keith and Fitz were both personable, knowledgeable and explained every step of the repair. All my questions were answered and I am very pleased with the work.
Oakville, ON L6H 0A4
by Sheri
Fitz Wilks was the Sr. Service Technician assigned to a sump pump repair job at our home in Oakville. After an initial install by Clarke Basement Systems became hampered due to a perceived blockage in the inadequate sump exit line, Fitz was dispatched to our site for a follow up evaluation. What happened after that is something that just isn’t seen in modern day contractor work – he cared. In our situation, the existing sump pit was locked up with silt and after repeated efforts to dredge out the pit, Fitz simply wouldn’t give up and ended up breaking the concrete up in our basement, customizing a new sump liner, installing a new triple safe system with battery backup and tying in all weepers cleanly into the final drainage site. He core drilled our foundation wall with minimal mess and installed a new dual exit line, ice guards and 4 inch exit line to the front ditch of our property. No small feat as this was a 110 foot run. My wife and I cannot comprehend how many times something went wrong (murphy’s law) with this job, but Fitz refused to give up. The company supported his decision to come back on two separate occasions to re-do the work until it was perfect. He personally shovelled at least 3 wheel barrow’s full of silt and gravel by hand, removed it all from our home and replaced with clean stone to ensure the best solution. As I said earlier, it rarely happens anymore as so for that reason we thought it prudent to give Fitz and Clarke Basement Systems top marks for their final work. Our home’s value has been protected and we have multiple backup solutions in place should a power outage ever create challenges for the sump system. Clean, efficient, fair along with clear communication and constant reassurance. Very impressed. We would highly recommend you ask for Fitz at Clarke Basement Systems when you want your sump issues relieved for good.
Oakville, ON

Ben Wallis scoped out the job with me present for the walk around the foundation walls. Ben noted that there were lots of minor cracks that we could fill, but they were not wet and did not need to be dealt with. The installation crew then sent me a follow-up recommending that we do substantial further work on these additional areas. I called Ben, and he verified that they did not need to be done. I was not impressed by this behavior.

Oakville, ON L6K 2L7
Oakville, ON L6J 7W6
by Julie
Fitz Wilkx came to fix a number of cracks in our foundation. A 2-3 hour job turned into an 8 hour job as there were 2 layers of cement and then sand (should be one layer of cement and then gravel). Fitz never complained about the extra work or time, he was only concerned about doing the job right to ensure we never had future issues in these areas. Even his cleanup exceeded expectations. He was very friendly, knowledgeable and let us know what he was doing and why the entire time.
Milton, ON

Did our homework and landed with a knowledgeable company who provided us a great product and install

Owen Sound, ON L9T 7J3
Clarke Basement Systems Average: 4.8 out of 5
Total Reviews: 780

our service area

We serve Ashburn and the nearby area

Our Locations:

Clarke Basement Systems
12045 McCowan Rd
Stouffville, ON L4A 4C3
1-289-599-1612